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All My Sons Moving & Storage
- Movers
- Omaha, NE
About this business
Location details
8611 F St., Omaha, NE, 68127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Very bad experience with someone at customer service line very rude and unprofessional. Never recommend this movers and rate it zero. Many stuffs came damaged.
I would like to retract my original 5 star review. I figured out the reason they ask you to do the review before they leave- it's because you don't find the issues until afterwards! Not only did they leave a huge gouge and black mark on the washing machine, and a large blackish stain of some sort on the couch, but when they put the bed together they stripped EVERY SINGLE SCREW because they used an impact driver on it. My husband is now cursing as he tries to take it apart. The bed may not survive. I would not recommend usin... read more
Business response:
Hello Teresa, I would like to personally apologize for the experience that you have gone through. I would like to discuss your move in further detail. Please send me an email to let me know the best day and time that I may give you a call so we can discuss. Thank you, Corena Edens Customer Relations Manager All My Sons Business Development, LLC Direct Line: 972-441-7886 Email: cedens@allmysons.com
they dont keep their word. everything I was told was false. they didnt come on the day I booked. they sent inexperienced workers. they didnt even show me anything in writing before the move. the tablet their agreement was on wouldnt work. what I was told about billing wasnt true. basically, NOTHING I was told on the phone about this company was true. in the end, after a move that took twice as long as it should have taken (on the day after I booked) they threatened to lock my stuff up on the truck until I paid for the move i... read more
Movers were rude, did not comply with our instructions. Was told cant move an elliptical machine that the estimator said no problem to. Didn't move planters from my deck or the fire pit, estimator said no problem. Left with room on the second truck. I had to haul 4 pickup truck loads. Put most the boxes in the basement until I yelled at them that all of the boxes were marked and should go to as specific rooms. Left a mattress in the dining room. Put a bed frame and head board together so poorly I had to pull it all apart and... read more
Not only were the movers 5 hours late, they thought it appropriate to tell a paying customer that they weren't going to come because her last name was "dotty" and they thought she was Indian, among other racist commentary that i don't feel comfortable laying out here. Do not use this company unless you're okay with supporting bigots who will be outright racist to your face.
We paid them to load our furniture. When we reached our destination every single pice of wood furniture was heavily damaged! I filed a claim which they denied. Do not hire these people! This was the worst customer service I ever received! They are incompetent!
First off, it should be noted that Rob and his crew did a great job packing, moving, and being careful with all of our items. If I could hire the same crew for a future move, I would. However, the business/office side of things, was flat out awful. There were numerous miscommunications (when they actually communicated) between the corporate office, and the local office. One person said they could fit us in on a certain date, then another person said 'no way we are booked all day.' One person would say 'we don't do Sunday mo... read more
Did not fully explain full prices on the phone, never explained time minimum and extra fees over the phone. Furniture would not be transferred until bill was paid. Charged $430 to move three pieces of furniture 3.7 miles. Would never recommend!!!!
They really h had me impressed from the first phone call. UNFORTUNATELY, that's where it ended. I didn't get a call the night before, as promised and when I inquired about it, when I contacted them around noon on the planned day of the move, I got no apology. I got a "well anyway..." kind of response. Then when they finally arrived, they were in & out of my apt in 15 minutes. I paid for an hour of travel time to my apt (round trip, it took them 30 minutes), and 2 hours of labor! They seemed to be in a huge hurry to leave too... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 3.9 star rating with 2,757 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.