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All My Sons Moving & Storage
- Movers
- Bridgeton, MO
About this business
Location details
3594 N. Lindbergh Blvd., Bridgeton, MO, 63074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
DISPATCHER CALLED TO CANCEL ON US THE DAY OF OUR MOVE AT THE TIME THEY WERE SCHEDULED TO BE AT OUR HOUSE. (Customer ID #5765154) My wife scheduled a move with All My Sons on the recommendation of a co-worker. We scheduled our move 2 months ahead of time. The day before our move, they sent me a standard email confirming our appointment and letting me know that they would be at our home between 8:00-8:30 am on 5/30/2018. The next morning (5/30) the dispatcher called at 8:31 am to tell us that they wouldn't be able to provide... read more
My sister had booked them for moving almost a month in advance. Then the day before the move, there was a confirmation call to discuss time and team. Then day of move (the day after the confirmation call), they called and said they could not do the move because they were missing 5 guys! Too late for them to find another mover (trust me, we tried!), family and friends were able to help out with the move. When calling another moving company, they asked if they could guess what company it was and they guessed correctly with All... read more
Business response:
Hi Erin, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been unable to find a record that we serviced you. To help us address your concerns, we would ask that you include your sister's full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved A... read more
Jeff in St. Louis decided to cancel the appointment he had made with my client. Thankfully we were able to find an amazing moving company who stepped up for this family who were left to figure things out. I am a St. Louis Realtor and would not ever recommend this company especially after speaking with Jeff who admits to cancelling the movers without authorization from the client and was not willing to make things right or assist in any way. He also hung up on me. Highly Unprofessional Company!
Business response:
Hi Jennifer, we appreciate you taking the time to reach out with this feedback. However, this is not exactly how the situation unfolded. Your client's move was a very large house that required two trucks and 4 movers. You reached out to our office staff in St. Louis and let them know that you needed everything completely moved out of the house by 10am. Due to the volume of items in the house, there was no possible way our moving crew would've been able to complete that by 10am. After we informed you of this, you opted to can... read more
Do not use this company. Disrespectful right off the bat over the phone after a few simple pricing questions. I'm always very polite and straightforward, and expect the same from others. They obviously did not like the questions I asked. I was told it costs over $400 to move a small piano about 10 miles.
During my move, the drivers were very nice but when one was left alone after moving my bedroom furniture upstairs, he attempted (alone) I guess to lower my dresser off its sides. This caused all four legs to break off the dresser and splinter the wood along the bottom. I provided the company with the information they needed and they offered less than 10% of the cost of the dresser. I fought with them for months on this, being that he shouldn't have attempted to move my extremely heavy dresser alone. It isn't something that c... read more
Absolute joke!! They have destroyed or damaged everything that was touched today!! Stay away. Look at my page for damaged items pictures.
Business response:
Logan, we are terribly sorry to hear about what happened while enlisting our moving services. We would like to make sure that mistakes like these do not happen again. Please contact or customer care team at 866-941-1849 with your move ID to make sure your situation is made right. Thank you, All My Sons.
I was with my friend and waited all day for the movers to come so I could help and they never showed. They didn't even give us a heads up that they weren't coming. What a terrible company and even worse customer service. Please dont waste your time waiting on these jokers.
I chose All My Sons because of a friend’s recommendation and you fell very short. The movers were beyond unprofessional. As soon as they started moving items at my old address they said that they would make me a deal if I was willing to pay cash. I felt as if they were trying to hold my items hostage for them to be paid cash. They made several trips with nothing in their hands. They did not assembly my furniture like they were supposed to from the information I have. They left one of their moving dollies at my old house so m... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 2,838 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.