amaEyes: Agnone Morrison & Associates

4.9

Marysville, OH

About this business

HealthcareOphthalmologists

Location details

1550 London Avenue, Marysville, OH, 43040, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 5:00 p.m.
Tue	08:00 a.m. to 5:00 p.m.
Wed	08:00 a.m. to 5:00 p.m.
Thu	08:00 a.m. to 5:00 p.m.
Fri	08:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.93,027 reviews

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Thomas M.

5 months ago

The exam was excellent.The techs and the doctor did a great job. The reception people need some training in regards to greeting patients and customer service. They like to let you stand there while they say nothing and stare at their screens.When they do look up they make you feel as though you are bothering them by being there. I saw a lot of old people being treated dismissively.If I didn’t like the owners I would go elsewhere.

Business response:

Hi, Thoma. Thank you for taking the time to leave us a review. We read and take all reviews seriously at amaEyes. We appreciate your perspective regarding our team and reception area. Your feedback will help us improve our patient experience. If you wish to further speak about your comments, please call us directly at 937-553-2020.

Lois F.

8 months ago

Staff and Drs are great but wait time is unexceptionable

Business response:

Hi, Lois. Thank you for taking the time to share your feedback. We appreciate your kind words about our staff and doctors. We understand wait times can be frustrating. Emergencies sometimes arise. We appreciate your patience.

Barry M.

8 months ago

Barry was there for eye related issues from having a stroke. We got called back from the waiting room only to go to another waiting room. An associate came in a few minutes later and asked for Barry, told me he’d be right back. I sat in the waiting room over an hour and a half. Finally started looking for him, went to front desk and ask where he was. Then another associate came and said he was done half an hour ago, and he left! I told them I drove him! Also said that he still has issues from the stroke of not remembering or... read more

Business response:

Hi, Barry. Thank you for sharing your experience. We understand how important communication and coordination are during any visit, and we take feedback like this very seriously. To protect everyone’s privacy, we’re not able to discuss any details related to care or visits in a public setting. However, we would like to speak with you directly so we can fully review what occurred and address your concerns appropriately. Please contact our office at your convenience. We appreciate you bringing this to our attention.

Bernadine Van B.

8 months ago

2hour wait

Business response:

Hi, Bernadine. Thank you for taking the time to leave us a review. We apologize for your wait and understand your time is important. Often, we experience longer than usual wait times as we are committed to seeing our scheduled patients and emergencies as they arise. Please reach out if you have any questions. We appreciate your patience and kindness

Beverly D.

8 months ago

My service has always been great but today was a little different.‘I waited 55 minutes before I was taken back for my exam. Once I was back there another hour which I waited to see the doctor. I really think communication is a big factor and updates would of helped. At lleast it may help with knowing why the long wait.

Business response:

Hi, Beverly. Thank you for taking the time to leave us a review. We apologize for your wait and understand your time is important. Often, we experience longer-than-usual wait times. We are committed to seeing our scheduled patients and emergencies as they arise. Please reach out if you have any questions. We appreciate your patience and kindness

Krista C.

8 months ago

Pre- registered using th patient portal link, only to present for appointment and spend 10+ minutes reviewing same information while staff input info into EMR?! Understand the workflow with multiple testing and required rooms/staff, but always returning to dilation room to wait for next phase made me feel like part of a cattle call. All staff and provider very personable, friendly and gave complete directions and expectations for each test

Business response:

Hi, Krista. Thank you for taking the time to share your detailed feedback. We’re glad to hear that you found our team friendly and informative throughout your visit. We also appreciate your comments regarding the registration process and patient flow—this insight helps us identify areas for improvement as we continue working to make every visit as smooth and efficient as possible.

John M.

8 months ago

Generally ok! I think Dr Morrison is an excellent Doctor. I think wait time was excessive.

Business response:

Hi, John. Thank you so much for your kind words about Dr. Morrison. We truly appreciate your understanding — sometimes emergencies do arise that can affect wait times, and we’re grateful for your patience. Your time is important to us, and we’ll continue doing our best to keep visits running smoothly.

Linda H.

8 months ago

I appreciate Dr. Bruner. He is open, friendly and a good listener. He responds to questions in an easy to understand way and I have confidence in the care I receive.

Business response:

Hi, Linda. Thank you for taking the time to leave us a review. We are glad you like Dr. Bruner - we do too! If we can be of further assistance, please reach out to us!

Frank B.

9 months ago

Wait time was 45 minutes before I was seen. Way too long!

Business response:

Hi, Frank. Thank you for taking the time to leave a review. We are glad that you had a good experience with our staff. We work very hard as a team to accommodate patient emergencies as they come in, which can sometimes delay other appointments. We will work harder to ensure your appointment time is as scheduled with minimal delay. If you have any further questions or concerns, please don't hesitate to contact us.