American Carports Inc

Scott K 

on BBB

a year ago

I purchased a carport from American Steel 6 years ago and the metal roofing has faded drastically. None of the fading is the same so my roof is now multi colored as each panel is a different shade. When I contacted the company, which took me many emails and voicemails to get a response, they said the roof did not come with a color warranty and they refused to do anything about it unless I could prove to them I had a warranty. I showed them that their website does show a warranty and that they also claim to be superior to oth... read more

Jeff S 

on BBB

a year ago

Terrible customer service, poor scheduling system, had a issue with city regarding compliance around steel building that American Steel car ports built. building was taken down and returned to American Steel car ports and still no refund 6 months later. 

CINDY L 

on BBB

a year ago

They did not send all the product to put our RV cover up so they modified it on site (cut off some of the main structural pieces) and used cheap L brackets to hold 2 of the legs/uprights on. It moves in stronger winds and the company has no interest in talking to me much less fixing the problem!! I have gone through multiple ways to get a hold of someone, text, messenger and email and they have done nothing!DO NOT TRUST THIS COMPANY 

Alicia M 

on BBB

a year ago

Not off to a good start. Depending on how install goes I may adjust my rating good or bad afterwards. So far though American Steel does not seem to be well organized. I received a text on May 13th asking if I was ready. I instantly replied yes. Well Friday May 24th I receive a call asking if I was ready because I was never put on the ready to install list. So now I receive a call today saying install will be next week but still no date. I started this process far enough in advance that it should have been done prior to me ha... read more

John S 

on BBB

a year ago

The purchase process was great. However during installation they are very unhelpful showed up late left screws everywhere. They did not have the anchors checked and they wouldnt offer any qualifications of the installers. The office just stopped answering. I have still not been able to get my permit closed. I had to hire another contractor that was qualified to take out the anchors and reinstall them at a cost of a few thousand dollars Lots of sharp edges left and the door wont shut right. Bent and scratched pieces . Do your... read more

Jeremy G 

on BBB

a year ago

Horrible service got wrong roof type installed on building I payed for was told after informing them they put on wrong was to get vertical roof but gave horizontal roof installed they couldnt fix it but wont hurt anything but not what I asked and payed for wont be buying from them again 

Lynae M 

on BBB

a year ago

We purchased the building through millennium buildings and the cells person was great. When you buy a building make sure you find out how long the trim pieces are going to be. The trim pieces or all 10 ft pieces and there's nothing 10 ft on my building. My doors are 12 ft by 12 ft and the walls are 14 ft. To me this gives waste as you have to cut and piece all of the trim pieces. And the installers put the seams at the bottom instead of at the top so it's right there for everyone to see the crappy seems and the peaced togeth... read more

Ruslan K 

on BBB

a year ago

Very disappointed! Project not finished, parts are missing, when I called them, they just ignoring me. Dont do business with them!!! 

Amber D 

on BBB

a year ago

We purchased a carport earlier this year. It was a mess from the start. Talking to ma y different people. They came and installed it, 3 days later it blew over and smashed. I tried contacting the company multiple times on different occasions leaving many voicemails. I never received a call back. The structure was beautiful, I now have a 5000$ pile of scrap metal.