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American Guardian Warranty Services, Inc.
- Warrenville, IL
About this business
Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Dealers and Marketers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unmatched profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Gro... read more
Location details
4450 Weaver Pkwy, Warrenville, IL, 60555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst extended warranty, they pay for nothing. Only a fool would buy it. I would rate it a couple stars below one.
Rip off My Motorhome Has had a problem with the transmission for about 11 months now. 3 repairs same thing they refused most of the cost looked on the morning of 22. I was told it would be later that day for the ******* transmission specialist to have time to look at it. That afternoon they found out what was wrong. They didn't have an agreement with **** and because you **** closed. If I want it fixed by the 27th it as it is covered in **** sec. VIII Emergency repair and it would be reasonably determined that I had a covere... read more
Horrible. They don't pay the labor rates in your area and expect you to drive or tow a damage RV to a state with lower labor rates.
HORRIBLE COMPANY, MAKES ANY EXCUSE NOT TO PAY FOR ANYTHING THAT IS INCLUDED IN MY WARRANTY. THIS PLACE SHOULD BE SHUT DOWN.*******************************
What the heck? The manufacturer's employee put a staple in the wiring harness, for a slide, and claim was submitted for reimbursement of $350. Thinking this WOULD be covered on Platinum Coverage (page 5 of the contract -- Slide Out's..... wiring harness or page 3 of the contract - #**... defects in workmanship outside the manufacturers tolerance). BUT NO! **** rep. ****************************** says it's denied because it was a technician negligence (item #**, page 6 of the contract). -- This was after several unanswered em... read more
I don't know who these people are that are giving them a 5 star review, they must be employees or family members. This is the worst warranty I have ever had, l only purchased it because the dealership recommended them. Now the dealership agrees that they are terrible, and no longer offer this companies packages. I have tried to have even minor things fixed and they find a term in the contract (like hinges, their term for a sun visor) that is listed as not covered. I purchased the Platinum plan and have not be able to use it ... read more
They denied my claim over a made up reason. Then they denied me road side assistance.
Bunch of crooks there work sheet showed I that the pay off was .. If I made my payment but I always paid extra and since I paid extra for two years they didn't go by the number they gave me and took almost **** dollar away from me once they found out the pay off was lower threw my bank. So moral of the story never pay extra on your loan also never deal with this.
Our vehicle has been at the dealer for a week now with no resolution or communication. Our vehicle is having transmission issues and they are trying to deny our claim over oil change records which we have provided even though the oil changes have nothing to do with the transmission. This company is a scam and I will not recommend them to any one. Do not waste your money because they will try and use every excuse to not repair your vehicle. Plus we have been with out a vehicle for a week with no rental. Total scam do not wast... read more
Frequently asked questions about American Guardian Warranty Services, Inc.
How is American Guardian Warranty Services, Inc. rated?
American Guardian Warranty Services, Inc. has a 3.5 star rating with 1,030 reviews.
When is American Guardian Warranty Services, Inc. open?
American Guardian Warranty Services, Inc. is closed now. It will open at 8:00 a.m.