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American Guardian Warranty Services, Inc.
- Warrenville, IL
About this business
Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Dealers and Marketers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unmatched profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Gro... read more
Location details
4450 Weaver Pkwy, Warrenville, IL, 60555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Called American Guardian Warranty Services today, went through prompts and then Customer Service answered. I bought my RV two years ago and didn't remember what services I had purchased. I found one piece of paperwork and learned I had tire warranty. I asked about additional warranty and he could not find it. I hung up. He quickly called back and found coach warranty and I asked for a copy. Most would not keep looking but he did. Thank you Customer Service!
American Guardian Warranty Service...we dealt with Ali at Morehart ****** in Durango Co... she was WONDERFUL... great personality... took the time to listen and explained the Warranty and cost options. Ali made our new vehicle purchase easy and we enjoyed working with her!
Business response:
Thank you Ta! We take pride in the products and services American Guardian Warranty Services offers, and we’re happy that has been reflected in your experience. Please let us know if we can be of further assistance.
I’ve used AGWS once. Both the repair service and I had a wonderful response from AGWS. They were great to work with and covered everything as promised.
Business response:
Susan, This is what we love to hear! 100% satisfaction is what we strive for at American Guardian Warranty Services. Thank you for the positive feedback!
i spoke with a representative by the name of Ben. He was very professional, clear and concise.
Business response:
Thank you Elinor! We appreciate you taking the time to write a review and we’re happy to hear that you’ve had a positive experience with American Guardian Warranty Services. Please contact us if we can be of further assistance.
This company follows the contract and makes good on their promises. We had a damaged RV, they covered all of the repair work plus our trip interruption costs according to the coverage plan. They sent the check for our reimbursement in a timely manner. I got my questions answered (thanks especially to Amanda!). I didn't have to fight with them. I appreciate how they were willing to work with us and our frustrating circumstances. Their reputation in the industry is also solid. I would highly recommend this co. to anyone buying... read more
Business response:
Becky, thank you so much for the great review! We take pride in the products and services American Guardian Warranty Services offers, and we’re happy that has been reflected in your experience. Please contact us if we can be of further assistance.
I called to get information regarding our agreement and was promptly connected with a representative. Judy provided me with all of the information I was looking for in a courteous and efficient manner.
Called twice and both times they were very helpful and polite .
A huge thank you to Supervisor Dennis ****** and American Guardian Warranty Services! Unfortunately for us over the last few months we’ve had some large ticket repair issues with our 2019 Winnebago. After having our initial claims denied we reached out to Supervisor ******. Mr. ****** listened to our justification as to why we felt the aforementioned claims shouldn’t be denied and ultimately provided us with a goodwill reimbursement which we gladly accepted and appreciated.. Helen C.
Called, got an elocute, knowledgeable man who listened, and responded with exactly the information I needed. Nice. . ..
Frequently asked questions about American Guardian Warranty Services, Inc.
How is American Guardian Warranty Services, Inc. rated?
American Guardian Warranty Services, Inc. has a 4.9 star rating with 410 reviews.
When is American Guardian Warranty Services, Inc. open?
American Guardian Warranty Services, Inc. is closed now. It will open at 8:00 a.m.