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American Guardian Warranty Services, Inc.
- Warrenville, IL
About this business
Location details
4450 Weaver Pkwy, Warrenville, IL, 60555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worthless warranty !!!! Have 2012 dodge ram for only 2 years. Put in storage in the summer months(5 months each year) my engine started clinging I only put 18, 000 miles on the truck. Done 3 oil changes (with proof). They denied my claim do to the fact oil changes were not done every 6 months. This group is a fraud you give them proof and they still deny. Don't ever buy from this company. They are a waste. Not even worth a one.
This is a fraud. Not answer for claims that is included in the agreement as: towing, fuel injectors and engine parts. My suggest for any customer is not buy this fake **********************, its prefer that you save this money because they only pay according his own decision not over agree of warranty. They are a fake and fraudulent service, that never gets nothing about this warranty.
Business response:
******, AGWS would like to research your matter and agreement terms further but we are unable to locate an agreement or claim in our records with the information provided. Please contact our customer service department at ************** for further assistance.
Bad business practice. So 3 years ago I bought a 2011 **** F150 XLT from a dealership near me. For peace of mind because it was an older vehicle with ******* miles on it I purchased a warranty for $ 2000. Coming from a bigger dealership I figured that it wasn't a scam. 3 years later I had a problem with my vehicle misfiring I changed some coils still the problem didn't go away. I paid $200 for a big mechanic shop to diagnose it. Comes back it's the timing chain needs replaced along with water pump. I remembered the warranty ... read more
Claim was denied for parts covered under warranty after proof of service and maintenance. Only had car for 10 months, but denied due to years of sludge build up.
Denied claim for parts that were covered under our policy, claims they are not even though a gasket failed which was in the policy! Getting our money back since only had the car a month! ********************* or time with this predatory company!
Business response:
******,**** strives to ensure both coverage and exclusions are clear in our agreements. **** records show that unfortunately, your claim for a part not listed on your agreement as a covered part. If we can be of any further assistance,please contact our customer service department at **************
Only rated 1 star cause I had to in order to leave a review! Straight forward gap claim, they're only paying about half what the insurance didn't pay. DO NOT PURCHASE GAP insurance through them! Multiple complaints on not paying out. Tried to say a car that really is valued at $30k is $35k, when JD Power the people they use to value even stated cars value at $28k-$31k. I've searched the internet for days, contacted dealers, checked adds, checked for sale posts, I can't find a single car like mine over $30k!!!!True rating? -5
Business response:
***, **** records reflect that issues with your claim have been resolved. Please contact us at ************** if you need any further assistance.
The worst extended warranty, they pay for nothing. Only a fool would buy it. I would rate it a couple stars below one.
Business response:
******, we were not able to locate an agreement or claim based on the information provided in your review. If **** can be of further assistance, please contact our customer service department at **************.
Rip off My Motorhome Has had a problem with the transmission for about 11 months now. 3 repairs same thing they refused most of the cost looked on the morning of 22. I was told it would be later that day for the ******* transmission specialist to have time to look at it. That afternoon they found out what was wrong. They didn't have an agreement with **** and because you **** closed. If I want it fixed by the 27th it as it is covered in **** sec. VIII Emergency repair and it would be reasonably determined that I had a covere... read more
Business response:
***************** records reflect that your two previously covered claims, one of which was also done without prior authorization,only this claim was not covered. We understand car problems and repairs around the holidays can be particularly stressful, which is why **** was open the week between Christmas and New Year and only closed on 12/25. Please contact our customer service department at ************** with any additional information or questions.
Horrible. They don't pay the labor rates in your area and expect you to drive or tow a damage RV to a state with lower labor rates.
Business response:
***, as stated in your service agreement, **** refers to nationally recognized labor rates when processing claims but cannot control a repair facilitys rates. If we can be of any further assistance, please contract **** customer service at **************.
Frequently asked questions about American Guardian Warranty Services, Inc.
How is American Guardian Warranty Services, Inc. rated?
American Guardian Warranty Services, Inc. has a 3.7 star rating with 998 reviews.
When is American Guardian Warranty Services, Inc. open?
American Guardian Warranty Services, Inc. is closed now. It will open at 8:00 a.m.