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American Sale - Carol Stream - Carol Stream, IL
- Retail
- Carol Stream, IL
About this business
WHY AMERICAN SALE? With 60 years experience, we at American Sale, are committed to providing your family with hand-selected products for Home Recreation and Holiday Fun. Our customers are our family, and we are dedicated to ensuring professional service and support from the moment a shopping experience begins. Whether it's transforming your backyard into a beautiful outdoor retreat, or making your home a winter wonderland of holiday magic, we promise quality products to make your life at home the most enjoyable for you and ... read more
Location details
320 Army Trail Road, Carol Stream, IL, 60188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Walked into the store, found what I was looking for. Asked one of the store associates get the process started for product purchase. In and out within 15 minutes.
Business response:
Hello George! Thank you for this great 5 star review! We're so pleased to see you had a great shopping experience with us! We hope to welcome you back again soon!
Great customer service and VERY patient! Went through all the measurements and helped make appropriate adjustments
Business response:
Thank you for your positive feedback, Chris! We're glad to hear that our team provided great customer service and was patient with you. We appreciate your feedback and hope you visit us again soon!
Attentive and knowledgeable sales staff. Comfortable area to process the sales. Doors were difficult to open for handicapped customer.
Business response:
Thank you for your review, Mary Ellen. We appreciate your kind words about our attentive and knowledgeable sales staff. We apologize for any inconvenience caused by the difficulty in opening doors for handicapped customers. We will take this feedback into consideration and work towards improving accessibility for all our customers. Thank you for your feedback.
Purchase was very simple and easy. Scheduling our pool installation was on time and follow text were appreciated. We had an issue with the liner and American Sales replaced it at no charge. Very good experience! Very happy with our new pool.
Business response:
Thank you for your 5 star review, Joseph! We're glad to hear that your purchase and pool installation went smoothly. We apologize for the issue with the liner, but we're happy to hear that we were able to replace it for you at no charge. We appreciate your business and hope you continue to enjoy your pool for years to come!
I recently entered the store on 7/6/23 looking for a canopy for my outside canvas cover. while I did not find it, I was welcomed & helped by Cassy, Alexis & Audrey. They were most welcoming, helpful & have creative ideas to help us solve are problem. they also directed us to furniture where we found & purchased a chair for our Grand daughter. I would highly recommend the store for a positive shopping experience.
Business response:
Hello Kevin! Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive shopping experience. We're glad that Cassy, Alexis, and Audrey were able to assist you and provide helpful suggestions. We value your patronage and look forward to serving you again in the future!
My husband Pete & I decided to get a pool for the first time and I’m so glad we decided to go through American sale. They literally have the best customer service! Cassie helped us so much & definitely went above & beyond for us!
Business response:
Hello Cristina! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store with Cassie! We hope you enjoy your pool for years to come!
I usually have the opportunity to work with Allison Thompson. Allison is awesome and does her very best to provide excellent service each time I shop at the store.
Business response:
Hello Jeff! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon!
Great staff very friendly great products good prices quick delivery everything was excellent the boys put the table and chairs together and brought it down by my pool within the half hour we were done thank you so much it was a wonderful experience
Business response:
Hi Terry! Thank you for the valuable feedback! We're so glad that everything went very well with your purchase and delivery! Thank you for choosing American Sale!
Great salesperson in Debora . Projects well displayed and right in front ... Good discount for the size of our order. High quality project that we will be proud to display to our friend's . Delivery was right on time and delivery people fast friendly courteous.. All in all a great experience with you . We will tell her friends about this great experience .
Business response:
Hi Frank! Thank you so much for the wonderful feedback! We're so glad that Deborah was able to help you find a great patio set! Thank you for your feedback regarding our store and delivery personnel as well! This is very helpful to us to ensure our customers are getting great service throughout their journey with us, not just at the store. Thank you Frank!
Frequently asked questions about American Sale - Carol Stream
How is American Sale - Carol Stream rated?
American Sale - Carol Stream has a 4.8 star rating with 713 reviews.
When is American Sale - Carol Stream open?
American Sale - Carol Stream is closed now. It will open on Wednesday at 10:00 a.m.
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