Animal Specialty & Emergency Center of Brevard

4.3

Emergency Pet Hospital
Melbourne, FL

About this business

Healthcare Emergency Pet Hospital

Location details

2281 W Eau Gallie Blvd, Melbourne, FL, 32935, United States

Get directions

4.32,023 reviews

Select a rating

Kim Burch Bonner

8 years ago

your staff is the worst I have ever encountered. The front staff are rude and the vet, Kim, is so condescending. The only thing this place worries about is how much they can get away with charging you. The young man who was checking us out was so rude, my husband and I were appalled. When we asked him why they needed to do an ultrasound, his answer was and I quote,"You didn't want us to stab her in the liver did you." They treat animals and their owners at the most vulnerable time and they take advantage of them. DO NO ... read more

Susan Vann Windham

8 years ago

In less than 10 minutes they are bringing you a bill...on how much money you have to have to save your beloved pet...!! Heartless charges and unbelievable cost..!! ��$$$$$$ is all they cared about..!!!!

Susan Vann Windham

8 years ago

Greg Kroupa

8 years ago

Margie Lindsey

9 years ago

2 of my 3 Furbabies have been cared for by this facility. There is none better. If you need confirmation, please don't hesitate to contact me via PM on Facebook. One furbaby with liver disease and one with disc surgery. They don't get any better than here

Christina Kile

9 years ago

Just left there and will never go back. Dr Bichsel is the most rude Dr I have ever met and almost got bitch slapped by me. I will write up the story soon and make it go viral.

Donna Pierfederici

10 years ago

I brought my dog there at a desperation on a Sunday afternoon.The doctor thought he hurt his neck. He was there 24 hours $1300 later and a special oxygen treatment.....and an additional $3200 proposed MRI and spinal tap but we still don't know if he broke his neck because they forgot to do an simple inexpensive x-ray .? Incompetence !!!!! So you can bring your gold card but don't bring your loved one. Go anywhere else.

Business response:

Hi Ms. Pierre. A radiograph could not produce the type of image needed to diagnose your pet's suspected injury. The veterinarian did not wish to waste your money, which is why he did not recommend a radiograph. An MRI is more costly, but it would give the best chance of a proper diagnosis. The HBOT treatment has a good success rate with disc herniation, fracture healing and brain/nerve damage but often requires several treatments. More info on HBOT can be found here: http://www.centralfloridaanimaler.com/hyperbaric-oxygen-th... read more

Kevin Miller

11 years ago

I took my dog Dexter in there last night to get some assistance, because he had a sliced paw. We took him there cause we had no where else to go last night. They told us that he was going to need a lot of anesthesia and it would be a $1100 bill for them to clean it up and stitch em up. They didnt even bother to realize that his front paw was cut. They did not care too much about helping a customer and taken care of a pet, rather than how much they could get out of us. I know they were trying to screw us cause they first come... read more

Business response:

Mr. Miller, You were kind and seemed relieved that Dexter had been seen by the vet when we saw you on Wednesday - your review takes us by surprise. Our team is salaried and NOT compensated based on production. We pride ourselves on offering the "gold standard" of care but we are happy to provide basic treatment that can hold a pet family over until they can see their regular vet. That is what we did for you and Dexter for less than $150. If you have questions about Dexter's treatment please contact us at 321-725-5365 and ask... read more

Jamie Mead

11 years ago

We will see you in court since you refuse to talk to us regarding our dog losing his eye after catching a horrible infection while under your care. The neurologist, director and owner refused to address this matter. This establishment is horrid.

Business response:

Donna Ricci Padula, we are not in any way affiliated with "Brevard Animal Emergency" the affliliate of "Wag N Tails" in Palm Bay which opened up with a similar name this past year. Their name has caused confusion for many of our clients. We are so sorry you had a poor experience there. We would greatly appreciate it if you would redirect your comments to the appropriate business. You can call us at 321-725-5365 if you have any questions or would like to stop by for a tour of the hospital.