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Anna De La Cruz at Velocio Mortgage L.L.C.
- Mortgage Brokers
- San Antonio, TX
About this business
Location details
3239 N Loop 1604 W, Suite 201, San Antonio, TX, 78257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was very pleased with the professionalism provided. Anna answered all my questions and was very prompt with all updates.
Mrs. De La Cruz was very kind and professional, she clarified all of my questions :-)
Very great experience. Anna was very helpful in the whole process. She answered all our inquiries and allayed all our fears with regards to the rate increases. She gave us a monthly payment that will be easy in our pockets.
Very Polite, professional loan officers but I cannot say the same for the underwriting process. I started the loan process with Velocio Mortgage for the purchase of my new built home, 8 months before the loan closed. The entire process leading up to underwriting went smooth and the whole process was mapped out on their easy to navigate, loan portal. I submitted all documents to Velocio within a few hours of the request as to prevent any hold up on my end. 24 hours prior to loan closing I was contacted by my loan officer and ... read more
Business response:
Thank you for sharing your experience with us, though we’re disheartened to hear what happened. For over three decades, we’ve lived by our company’s mission: to transform individual lives through lending and make dreams of homeownership come true. One of the ways we put our borrowers first is by maintaining a 100% commitment to closing on-time. This means that we do whatever it takes to reach your agreed-upon closing date, while making your mortgage processing as smooth and as easy for you as possible. Would you mind reachin... read more
Anna De La Cruz and company we awesome from the beginning of the process until the end. Questions were answered in a professional and timely manner; and any issues that popped up were dealt with effectively and efficiently. Most pleasant to deal with and would recommend her in a heartbeat.
Anna was awesome and kept us informed about everything that was going on
Good communication nothing to complain about.
Very knowledgeable and provided excellent feedback when requested.
Anna was pleasant to work with and answer all questions thoroughly!
Frequently asked questions about Anna De La Cruz at Velocio Mortgage L.L.C.
How is Anna De La Cruz at Velocio Mortgage L.L.C. rated?
Anna De La Cruz at Velocio Mortgage L.L.C. has a 4.5 star rating with 57 reviews.
When is Anna De La Cruz at Velocio Mortgage L.L.C. open?
Anna De La Cruz at Velocio Mortgage L.L.C. is closed now. It will open on Monday at 9:00 a.m.