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Arbor Terrace Hamilton Mill
About this business
I would recommend you check in to the community and see if it would be the right fit for your loved one. It is a really nice community. They have a lot of activities for the residents to choose from to participate in. They have celebrations, outings, games, and more as some activities available. My loved one is really enjoying breakfast. If the resident doesn't feel like eating in the dining room, they can call down and have the meal ready to be picked up for to go to eat in their room. There is a full kitchen and washer and... read more
Business response:
Joy, thank you for your kind review; we are happy to pass along your comments to the team here at Arbor Terrace Hamilton Mill!
I first looked at Arbor Terrace Hamilton Mill back in 2016 and I loved it and was eager for my parents to move in. Unfortunately they did not have independent living at the time and they were not ready for assisted living. Once we got everything figured out and they offered independent living, we knew this was the place. Everyone is very personable, helpful, and they are on top of any issues if things comes up. My parents have said a few things about the dining experience. They have said sometimes the food is way too spicy o... read more
Our family had an in person tour and we had a wonderful experience we thought it was a great community
Business response:
Thank you for taking the time to leave a review for us at Arbor Terrace Hamilton Mill. We're happy you enjoyed your tour! Please let us know if there is anything else we can do for you or any other questions we can answer; we are more than happy to help!
We had a really great tour experience with Arbor Terrace and liked what we saw and what they offered. For us, it just came down to the location.
Arbor Terrace knows how to handle individuals who have some memory loss. When they did the assessment they saw that and let us know that all of their staff are trained properly. When we toured with them, they were not trying to sell the facility itself, they actually seemed to care more about the individual and what they need. They have activities going all the time, they are always keep her busy. I have seen some of the food she gets and it does not look great, she is not a picky eater and she barely eats. The variety is fi... read more
Business response:
We appreciate your positive review about your experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!
The tour was good and the community is great with a lot of friendly people. Overall, it just boiled down to the location, as it was not close enough to the medical road. I would have also been further from family.
Business response:
We appreciate your positive review about your visit! Please don't hesitate to reach out if we can be of service in the future!
The staff is all very attentive, cheerful, and helpful. The facility is beautiful and always clean. Mom has made so many friends and she loves her apartment.
Business response:
Hi Sarina, We're happy you found our staff to be so supportive during your mom's experience here at Arbor Terrace Hamilton Mill. Thank you for the kind review, and please let us know if there's anything else we can do for your family. We're happy to help!
Just didn't feel right for mom. A little pricey for us right now.
Business response:
Thank you for taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
Business response:
Thank you for the high star rating and have a wonderful day!
Frequently asked questions about Arbor Terrace Hamilton Mill
How is Arbor Terrace Hamilton Mill rated?
Arbor Terrace Hamilton Mill has a 4.7 star rating with 231 reviews.
When is Arbor Terrace Hamilton Mill open?
Arbor Terrace Hamilton Mill is open now. It is open 24/7.