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Arbor Terrace Hamilton Mill

4.7

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4.7231 reviews
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Vann J's profile image
Vann J 
4 years ago

It would be okay if it was right for you and your age. Most of the residents were more immobile and negative. The food was good, and the breakfast were very good. The dinner and lunches were good and you always have an option of soup and salad. The food was served nicely. They even had china plates and goblets. This was a newer community and high-end rooms available for the residents. 

Business response:

Hi Vann J, Thank you for sharing this feedback with us! Please don't hesitate to reach out if there's anything additional we can do for you. 

Mary O's profile image
Mary O 
4 years ago

This is the place to be if you want a community of interesting residents who enjoy many activities that will help you keep safe, engaged and healthy. My dog Lucy loves it as well. Staff members work here only if they have a strong commitment to excellent service and fulfill the company expectation of kindness, friendliness, and, as a bonus, possess a great sense of humor. Most of us don't just love getting old, but the staff and the residents have make it a rich experience for me and have relieved burdens on family members. ... read more

Business response:

Mary O, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review. Have a great day! 

Allan's profile image
Allan 
5 years ago

I would strongly recommend it. I am impressed about the community. The staff seems to be conscientious, it looks great and seems great. They are on lock down due to COVID currently. My loved one is in a studio apartment, which is what she needed and can manage it well. 

Business response:

Hello Allan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything and have a wonderful day! 

Anonymous's profile image
Anonymous 
5 years ago

One thing we really liked about this community at first was how clean it was, and the overall friendliness of the staff. We were extremely impressed with how knowledgeable and understanding the staff was with patients with dementia. The room sizes at Arbor Terrace are nice, the food is pretty good but could use more of a variety, 

Business response:

Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything and have a wonderful day. 

Anonymous's profile image
Anonymous 
6 years ago

Good place No place is perfect. Arbor Terrace is better than most. They need more help in the memory care neighborhood.The day shift has the better all around caregivers.My recommendation would be that all caregivers on the memory care unit be given the virtual tour. I think it would help them understand what the patients are fighting everyday to function. 

Anonymous's profile image
Anonymous 
6 years ago

No place is perfect. Arbor Terrace is better than most. They need more help in the memory care neighborhood. The day shift has the better all around caregivers. My recommendation would be that all caregivers on the memory care unit be given the virtual tour. I think it would help them understand what the patients are fighting everyday to function. 

Business response:

Hello! Thanks for the review. That's a great idea. Thanks, again! 

Anonymous's profile image
Anonymous 
7 years ago

This meeting and tour were great. The people and facility are wonderful, but probably more than we need at this point I could not meet with [Removed] as she had prior appointments. So after Christmas I will try to set that up. I am also anxious to speak [Removed]Thank you for your help, [removed]. Have a Merry Christmas ??.[Removed] 

Anonymous's profile image
Anonymous 
8 years ago

The Experience With the Community We liked the community when we toured with them. It looked like a nice place. We would have liked to see my brother here but he was not accepted, they are not capable of providing a 2 person assist.However, we did not get a courtesy call about not being accepted. The advisor from A Place For Mom told me about my brother's assessment. 

Anonymous's profile image
Anonymous 
8 years ago

A nice tour This looked like a clean community when we visited. The people we met were nice. They did seem to offer a lot of activities and they allow pets. This community was a lot larger than what we were looking for in a community. 

Frequently asked questions about Arbor Terrace Hamilton Mill

How is Arbor Terrace Hamilton Mill rated?

Arbor Terrace Hamilton Mill has a 4.7 star rating with 231 reviews. 

When is Arbor Terrace Hamilton Mill open?

Arbor Terrace Hamilton Mill is open now. It is open 24/7.