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Arbor Terrace Hamilton Mill
About this business
The staff is all very attentive, cheerful, and helpful. The facility is beautiful and always clean. Mom has made so many friends and she loves her apartment.
Business response:
Hi Sarina, We're happy you found our staff to be so supportive during your mom's experience here at Arbor Terrace Hamilton Mill. Thank you for the kind review, and please let us know if there's anything else we can do for your family. We're happy to help!
Just didn't feel right for mom. A little pricey for us right now.
Business response:
Thank you for taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
Business response:
Thank you for the high star rating and have a wonderful day!
It would be okay if it was right for you and your age. Most of the residents were more immobile and negative. The food was good, and the breakfast were very good. The dinner and lunches were good and you always have an option of soup and salad. The food was served nicely. They even had china plates and goblets. This was a newer community and high-end rooms available for the residents.
Business response:
Hi Vann J, Thank you for sharing this feedback with us! Please don't hesitate to reach out if there's anything additional we can do for you.
This is the place to be if you want a community of interesting residents who enjoy many activities that will help you keep safe, engaged and healthy. My dog Lucy loves it as well. Staff members work here only if they have a strong commitment to excellent service and fulfill the company expectation of kindness, friendliness, and, as a bonus, possess a great sense of humor. Most of us don't just love getting old, but the staff and the residents have make it a rich experience for me and have relieved burdens on family members. ... read more
Business response:
Mary O, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review. Have a great day!
I would strongly recommend it. I am impressed about the community. The staff seems to be conscientious, it looks great and seems great. They are on lock down due to COVID currently. My loved one is in a studio apartment, which is what she needed and can manage it well.
Business response:
Hello Allan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything and have a wonderful day!
One thing we really liked about this community at first was how clean it was, and the overall friendliness of the staff. We were extremely impressed with how knowledgeable and understanding the staff was with patients with dementia. The room sizes at Arbor Terrace are nice, the food is pretty good but could use more of a variety,
Business response:
Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything and have a wonderful day.
Good place No place is perfect. Arbor Terrace is better than most. They need more help in the memory care neighborhood.The day shift has the better all around caregivers.My recommendation would be that all caregivers on the memory care unit be given the virtual tour. I think it would help them understand what the patients are fighting everyday to function.
No place is perfect. Arbor Terrace is better than most. They need more help in the memory care neighborhood. The day shift has the better all around caregivers. My recommendation would be that all caregivers on the memory care unit be given the virtual tour. I think it would help them understand what the patients are fighting everyday to function.
Business response:
Hello! Thanks for the review. That's a great idea. Thanks, again!
Frequently asked questions about Arbor Terrace Hamilton Mill
How is Arbor Terrace Hamilton Mill rated?
Arbor Terrace Hamilton Mill has a 4.6 star rating with 262 reviews.
When is Arbor Terrace Hamilton Mill open?
Arbor Terrace Hamilton Mill is open now. It is open 24/7.