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Asher Point Independent Living of Hoover
- Retirement Homes
- Hoover, AL
About this business
Location details
3517 Lorna Rd, Hoover, AL, 35216, United States
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It was a great value and very nice staff. I felt very confident that he would be safe and taken care of. Dad was proud of his new home. I would recommend this facility to family and friends! The only issue I had was Dad died on [date removed] after being the hospital 4 days. They wanted me to pay all of August rent because he didn't give a 30 day notice???? I offered to pay for the week it took to remove his stuff. After months of calls, and collecting letters, we settled his account.
My Husband and I recently decided we wanted to change our lifestyle and take it easy l called A PLACE FOR MOM I got calls from representatives of several independent living communities. The first I called was Asher Point. The family met and toured the apartments that were available. The residents and employees were very friendly and the facility was clean and welcoming. After our tour we agreed we had found a place for Mom and Dad.
I am not very good at this but here goes , this is the first time we've in a retirement community and the adjustment was difficult but I have to say the staff are very polite and caring .I was raised with old values and I see this community practicing those same values
Since they changed ownership it has really changed with the meals, activities, and staff along with the price has gone up that most can't afford so they have moved out.At the time mom chose Rocky Ridge it was the overall looks and amenities the price was reasonable compared to others facilities in the area.
Business response:
Your feedback is important to us. The General Manager would be happy to discuss your concerns further. Please email me at CustomerService@AtriaSeniorLiving.com and I will put you in touch.
We have been very satisfied. They keep activites for the residents. My loved one enjoys the activites. The general staff is friendly and attentive. Sometimes the medication is not delivered on time but we were resolve that issue.
They have a non profit partner at the community that provides different levels of care and that has been really good. Based on our experience we would recommend this community to other families .
From first contact with sales manger the entire experience with sales and management has been pleasant. I have been very happy living here and have made some lasting friendships! I enjoy the activities and they way the staff makes me feel!
Overall the experience has been good. My loved one really likes the food and has had no complaints about that. Because it is independent living, there is a maid service that comes in and cleans but not thoroughly. I would tell One thing that is included in the monthly rent is transportation but they did not have a bus driver for many months. The van is in the shop a lot so it is not a reliable source, but the man who drives the bus is amazing. They do have a nursing company that resides in house, but you have to hire them se... read more
It's a nice place, staff is friendly, and they take care of their patients/elderly. Also, they try to provide entertainment and day trips for them.
Frequently asked questions about Asher Point Independent Living of Hoover
How is Asher Point Independent Living of Hoover rated?
Asher Point Independent Living of Hoover has a 4.2 star rating with 176 reviews.
When is Asher Point Independent Living of Hoover open?
Asher Point Independent Living of Hoover is open now. It is open 24/7.