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Ashley Apartments
- Apartments
- Laurel, MD
About this business
Location details
3472 Andrew Ct, Laurel, MD, 20724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Re signing my lease thats for sure !! I love Ashley apartments. My boyfriend and I moved in last march, this was our first time moving in together and the Staff at Ashley Apartments made this a fun an easy experience for us. I emailed them we were interested and I heard back from them that day !!! Chelsea is amazing she works in the leasing office and is a great go to person. Everytime we go into the offce they all know us by name and are always willing to work with us whatever it may be. Parking can be a pain but they have ... read more
Business response:
We appreciate your support and positive feedback—thank you!
Mrs. Great complex and great area. Parking is directly in front of your place so you only have to walk a couple feet. There is a club house including work out room a pool etc and all utilities are included in the rents price so there aren't any worries about that. Also a 24 hour maintenance service that has everything fixed asap which is great! I love it here!
Business response:
We're loving this long list of likes, Ashton! Thank you so much for taking the time to share your recommendation.
I totally love Ashley apartment The apartment has a family oriented feel. The living, dining and kitchen spaces trump every other apartment that I have looked at in Prince Georges County. I love it's proximity to major roadways like MD 295, MD 198W and Rt 1. It is within walking distance of major stores like Target, Walmart, Sams Club, Shoppers etc. Although I love Ashley apartments, I would have loved to see the apartment having bigger bathrooms.
Business response:
We’re so glad to see this rating—thank you for your support! Feedback is always welcome, too, and we want you to know we’re listening.
Ashley Apartment Review This is a very good place to live in. The rent is all inclusive so you do not have to worry about water and electric bills. What I love most about the apartment is that the living room and kitchen are massive. It is a very quiet place to live in and raise a family. It is close to I295, restaurants and malls. The only drawback is the bathroom which is a little on the small side.
Business response:
We’re glad your experience has been a positive one. Thank you for your review and for your thoughts as well! Feedback like yours helps us continue to improve.
Best First Apartment My husband and I recently got married. They were very accommodating to us when we were planning to move in. The people in the office really seem like they care about the residents. We had a flood from the apartment above us and they had maintenance come in and fix the problem within two days. Cons: The bathroom is a little small, but it's not too hard to make it work.
Business response:
Sabrina, we just wanted you to know how much we appreciate this review. We hope you'll always remember us as the first place your new family called home.
No place like home...... A great location and easy commute between to major metropolitan area's, surrounded by lots of shopping and dining establishments to choose from. The common areas are well maintained and the exterior of the buildings are constantly being renovated and give a fresh clean look daily. Maintenance issues are responded to with uncanny quickness. Unlike other apartments they offer a community center with pool for anyone who chooses to use it for such things as birthday parties or your weekly favorite sports... read more
Business response:
Thank you for sharing your 5-star rating! Our team is grateful for your support.
Ashley apartments Nice and big but the rental office is always lying
Business response:
We appreciate your feedback, though we're sorry to hear you weren't satisfied with your home. Our team is always striving to improve, so we hope we were able to resolve your concerns in time. But, please know that we're listening to your feedback, even now.
Unprofessional leasing office Our experience with the leasing office has been disappointing due to repeated administrative errors and inconsistent communication. Less than one week after receiving our keys, we found a notice on our door stating that we owed an additional $175 and $300. After speaking with multiple members of the leasing office, we were informed that the $175 charge had actually been intended for another resident who had requested a different unit. The $300 charge resulted from an error on our approval letter... read more
Business response:
Dear Bria, your comments are important to us and have been escalated to the appropriate management team for review. They will carefully evaluate the information you've provided and determine the appropriate next steps. In addition, we encourage you to contact customerservice@dreyfuss.net to speak with a member of our support team directly. Thank you.
Verified Renter Our experience with the leasing office has been disappointing due to repeated administrative errors and inconsistent communication. Less than a week after receiving our keys, we received a notice stating we owed an additional $175 and $300. After speaking with multiple staff members, we learned the $175 charge was intended for another resident, while the $300 charge resulted from an error on our approval letter. Before moving in, I confirmed our payment amounts several times via email and was repeatedly told ... read more
Business response:
Your comments are important to us and have been escalated to the appropriate management team for review. They will carefully evaluate the information you've provided and determine the appropriate next steps. In addition, we encourage you to contact customerservice@dreyfuss.net to speak with a member of our support team directly. Thank you.
Frequently asked questions about Ashley Apartments
How is Ashley Apartments rated?
Ashley Apartments has a 4.1 star rating with 520 reviews.
When is Ashley Apartments open?
Ashley Apartments is open now. It will close at 7:00 p.m.