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Ashley Apartments
- Apartments
- Laurel, MD
About this business
Location details
3472 Andrew Ct, Laurel, MD, 20724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter A good place to start, not noisy as I had expected it to be, kids in the neighborhood are kind of friendly, it is also close to shopping centers and things needed for daily uses.
Business response:
Hello! We really appreciate you taking the time to share this feedback with us. We are always open to learning more about how we can help our valued residents enjoy an even more comfortable and convenient experience here at Ashley Apartments, so don't hesitate to reach out to us here in the office when you can. We would love to chat about how we can help make your experience more of a five-star one! Thanks so much.
Verified Renter My family and I have lived here for the past 6 years plus and overall we have enjoyed our time. The maintenance handles request very fast and effectively. Haven't had no issues from a safety aspect. My complaints would be the parking situation in the part of the complex that I live and many of the fellow residents who litter, and generally don't follow the rules of management.
Business response:
Hello! Thank you for your many years of loyalty and for your feedback. We're glad to hear you've been pleased with your experience overall. Please don't hesitate to directly let our team know of any problem areas you've noticed and we will be more than happy to work with you to get these issues resolved.
Verified Renter I love Ashley Apartments. My apartment is very spacious, clean and pest free. I also love having a personal washer and dryer. One thing I really love is the thick padding on the wall. I never hear my upstairs neighbors. It is also very convenient to not have to pay for any utilities
Business response:
We're thrilled to hear you've been enjoying your home here at Ashley Apartments. We look forward to continuing to provide you with the stellar living experience you deserve, so please reach out if you ever need any additional assistance. Thank you so much!
Verified Renter Nice neighborhood, affordable, but noisy neighbors. They try very much to keep the neighborhood clean which is great. However, the new parking system is just ridiculous. Too few visitor parking spaces. It's giving "no visitors allowed!"
Business response:
Hi there! We appreciate you taking the time to share this feedback with us. We'd love to chat with you about your parking concerns and discuss how we can help you get more of the comfortable and convenient experience you deserve here at Ashley Apartments. Please feel free to reach out to us here in the office directly when you get a chance. Thank you.
Verified Renter Work in progress but major leaps and bounds in terms of parking enforcement. You just need to keep on top of it or it will fall to the wayside as many other attempts in the past have done.
Business response:
We’re so glad to see this rating—thank you for your support! Feedback is always welcome, too, and we want you to know we’re listening.
Verified Renter Overall experience is good , with the exception of parking. They are trying to accommodate the residents with parking options for their guests but this is the only area where they fall short. It's too many residents to accommodate everyone guests.
Business response:
Thank you for your positive rating—and for your thoughtful feedback. We truly appreciate you taking the time to share your experience.
Verified Renter The maintenance team takes forever to come when requested. The area is really nice and quiet, no disturbance since I have lived here. Everything is conveniently close by which makes things easier to get to and shop.
Business response:
Thank you for your feedback. We try to fulfill all maintenance requests in a timely manner, though emergencies do take priority. We appreciate your positive comments about the pleasant and quiet area, as well as the convenient proximity to nearby amenities. If you would be willing, we would like for you to give us a call or stop by our office to discuss ways we can better serve you in the future. Thank you.
Verified Renter Love the neighborhood. The cleaning ladies keep the complex very clean. Stores are very closed. Nearby schools are great. Just renew my lease for a 3rd time.
Business response:
Thank you for sharing your 5-star rating! Our team is grateful for your support.
Verified Renter Nice place, safe facilities, comfort, location and proximity to the shopping centers is a success, the neighbors are nice, I like the cleanliness of the recreation areas, personally I prefer the first floor
Business response:
Every five-star review means the world to us, including yours—thank you for the kind rating!
Frequently asked questions about Ashley Apartments
How is Ashley Apartments rated?
Ashley Apartments has a 4.2 star rating with 496 reviews.
When is Ashley Apartments open?
Ashley Apartments is open now. It will close at 7:00 p.m.