Aspen Dental - Algonquin, IL

Blessing B. 

on Yelp

9 months ago

Honestly feel like this dental office is just open for a money scheme. Went in for a routine check up and they told me that I had 12 cavities and needed a deep oral cleaning. Went to another dentist office today and I have zero cavities and just needed a routine cleaning, they gave me an estimate of $14,000 saying that I needed to remove my wisdom teeth when they haven't even grown roots yet.Wanted to give me fillings when I have no cavities, tried to get a lower price only got it down to 8000 then again remember this was al... read more

Bill W. 

on Yelp

10 months ago

I had a tooth come out at lunch near the Algonquin location on a Tuesday. I had my procedure done there. My denture was under warranty and dropped in with denture and tooth to have it repaired. The woman at the front desk was nice and was going to check. Then the manager said I would need x-rays and a dentist to examine me. I said I am a patient there and just need it fixed. Next thing I know she comes back and says it will be ready Thursday . Needless to say I asked for my denture back and left. I had it done later that a... read more

Laresa B. 

on Yelp

a year ago

*Providing 1 star, would leave 0 stars if I could* Please stay away from this deceptive business and business practices. Unfortunately, the office Manager Rebecca (refers to herself as Becca) creates fake billing statements with services that were never rendered; and no visit ever happened. If you attempt to contact the office and question a the charges- she will hang up on you (she is also the person entering the fraudulent claims). This is sad that this happening at the Algonquin location. If you are also experiencing is... read more

Brian F. 

on Yelp

a year ago

There is no end to the incompetence of the staff and dentist. Multiple billing issues, poor communication, flat out lying to a patient saying they didn't do previous crown work that failed, then wanting to pull multiple teeth because they screwed up. Avoid this practice at all costs. Their staff failed to send this to insurance and now sent my parent to collections due to their errors in billing 

Anne H. 

on Yelp

a year ago

I had service done at 9/9. They still haven't submitted it to my insurance I called today to find out what is going on and they said oh your insurance can't find you. Oh really when were you gonna tell me that. Idiots 

Cindy S. 

on Yelp

a year ago

If I could give zero or negative stars I would. Funny enough the two most recent reviews over a month ago are very similar to mine issues. I should've known by my first initial appointment when it was over 2 hours because the machines were down and they jerked me around this was NOT the place for me. The ONLY reason I went here was due to our insurance changing and we couldn't continue with our beloved practice. When it came time for my cleaning (which was rescheduled by them the hygienist was very aggressive. After sev... read more

Sheri O. 

on Yelp

a year ago

Dr Patel is incompetent and his office staff Rebecca is rude. Our endodontist and another dentist have fixed or will have to fix my daughter's teeth. 

Jessica G. 

on Yelp

a year ago

This office is terrible. They call and cancel and need to reschedule frequently. They also make you wait forever in the waiting room. The last appointment for my sons wisdom tooth consultation took over an hour for the doctor to look at him for 5 minutes before giving us the same diagnosis we had last time. (Needed wisdom teeth out) - just made me come in because it had been over a year (because of Covid) since the first referral. That's fine, but the actual appointment time that I scheduled for the surgery was changed 3 tim... read more

A G. 

on Yelp

2 years ago

Was looking for denture repair and googled it. Aspen Dental came up and and I checked out the website. Said "If your denture is broken or needs a little extra love, we're one walk-in visit away. Schedule appointment Same-day denture repairs with our onsite labs". Walked in today and said I needed denture repair and I was not interested in new dentures. Said I had to be an established patient and make an appointment with the doctor because they would want to examine me and take xrays. For a denture repair?? Of course no... read more