Aspen Dental - Algonquin, IL

Joe M. 

on Yelp

5 years ago

DO NOT GO HERE!!!! Made an appointment with their call center due to severe pain after a filling that was done 2 months ago at smiles on Randall which don't go there either. I explained to the girl that I was having severe pain in that tooth and the dentists at smiles on Randall said there was nothing wrong. When I spoke to the lady at the call center and explained EXACTLY what was wrong she advised me that the initial exam with full mouth X-rays would be $19 at the promotion they had. Great no problem. 20 minutes before my ... read more

Yvonne G. 

on Yelp

5 years ago

I brought my 89 year old mom to the Algonquin office for some loose teeth. I am glad that I went in to the treatment room with her. She can't walk very well, so the accounts girl also came in there to talk about costs. She was talking pretty non stop, and very loudly. Although she may have meant well, my mom isn't deaf, and it was rather nerve rattling. The tech mixed the materials for a dental mold, and I feel that it was far too thin. It was the consistency of a thick milkshake. The girl put the tray over mom's upper teeth... read more

Wayne G. 

on Yelp

6 years ago

Made me pay for something I didn't get done as I'm in dental chair. Manager thought I was going to wait for refund after she contacts corporate. If they approve. No. Then charged wrong price. Two mistakes. I bit my tongue from talking with this scammer. I received no aftercare directions. I walked back in and lo and behold. She took original charge off my card and charged me correctly. Should have been done in the first place. I am reporting them. 

Bryan B. 

on Yelp

6 years ago

My wife had an appointment today. I drove her there with my 1 and a half year old I went and grabbed dinner and drove right back . I didn't bring my daughter in because we were eating and she can be loud and boy does she have a lot of energy so she can climb. Well my wife came out @19:03 after letting my daughter run around the car and not being able to leave her I had to urinate badly, I walked up to the front door my wife had just came out of in hopes of finding some sympathy and allowing me to quickly use the washroom. We... read more

Mike s. 

on Yelp

7 years ago

Long wait........ So long I decided to write this review Wanted to give me a cleaning & I just had one 2 days ago. I was told $70 out of pocket for consultation on my way out. Estimated cost should have been given in advance. 

Mary T. 

on Yelp

7 years ago

I'm not getting dental insurance until January I had an abscess tooth and they took care of it by giving me anabiotic they said I needed a deep cleaning which was $1700 I can't afford that I called today to just to see if they could just clean my teeth and I could do the deep cleaning later and they were arguing with me no I would not recommend this place apparently they want people who have fantastic insurance or have a lot of money. They wouldn't even work with me all they talk like is a robot saying that I had to have th... read more

Michael V. 

on Yelp

8 years ago

I went to Aspen Dental for an emergency procedure because I lost a cap on one of my teeth. Upon our first visit and after the initial exam, I was told I needed some extensive work and it would also be necessary to extract a number of teeth and be fitted for partial dentures. The next stop was into the Office Managers office for amount to be covered by insurance and what my responsibility would be. For the complete package the total came to $5,372.00 to which Insurance would cover $2,144.40 in discounts and $1,554.40. I would... read more

Rose D. 

on Yelp

8 years ago

I didn't get expensive dentures my hard reline turned out to be a soft one. They don't know how to do math, the numbers they have are about $400.00 more then my insurance is showing now I need to try and get someone who can see and do basic math to see what I see until they can't Iwill need to take other measures. DENTURES SUCK AND WILL BE GOING BACK FOR REFUND.Will post again with that result.