Aspen Dental - Brentwood, MO

Ashley J. 

on Yelp

2 years ago

I went to Aspen dental in St. Peter's and loved it. I refused to go to any other dentist until I moved. Since I'm closer to the Brentwood location I made an appointment to try it out. I called in the morning to confirm my appointment less than 24 hours later and they said that I didn't have an appointment in the system and it wasn't available. Either they didn't want a 7:30 appointment or they need to fix their website. For another person to get that appointment, they would've had to confirm right? IT WAS LESS THAN 24 HOURS.... read more

Elissa E. 

on Yelp

3 years ago

Two times in a row now I have came to your clinic and have been turned away because of not confirming. First time I drove about 40 mins to get to my appt and was turned away. The receptionist said my appt was cancelled because I didn't confirm, I said I NEVER got a phone call or anything. Whatever. I make another appt with a closer clinic. They called me yesterday while I was at work so when I could get back to my phone I called around 1120 and no one answered. I left a voicemail saying that I will be there. I work in a busy... read more

Deb B. 

on Yelp

3 years ago

Went to 2 appointments. Went to third appointment and they were all different people and no one knew what they were doing. They said they called me the day before and couldn't get ahold of me so they cancelled my appointment. What???? I was going in to pick up my dentures! They take the money and run? 

Cameron M. 

on Yelp

3 years ago

They don't tell you all the pricing up front. Also very rude at front desk. I would never go back 

David J. 

on Yelp

3 years ago

If I could give this practice ZERO stars I would! This place is unorganized and unwilling to provide quality service. I went here ONE time and they did not keep their promises to provide the service I needed. I scheduled a cleaning with them but when you go in for your initial service, they have another service in mind. They want to get new x-rays even though i brought my recent ones with me, and then they want to reschedule you for the cleaning for another appointment because the doctor wasn't scheduled for the cleaning... read more

Lazarus R. 

on Yelp

3 years ago

Go somewhere else. They'll charge you 2-3 times more than a private practice. They'll tell you you need more than you actually need. They'll also tell you your insurance will cover something and then you get slapped with an extra bill a few months later. Plus, I got a filling for a chipped tooth, and the filling fell out within a week. Don't waste your time and money here. Seriously. 

Fatima S. 

on Yelp

3 years ago

I gave Aspen dental a chance but no I DO NOT RECOMMEND THIS PLACE AT ALL. They told me one price so i went to my appointment and out of no where the price went up i paid it. The next time i got the same thing happens the price went up. Then i even called and told them do i OWE ANYTHING ELSE they said no. I go to my next appointment they said i owe more money!!! So my last time that i went i asked clearly DO I OWE ANYTHING ELSE THEY SAID NOOOO. I just got home and i see a damn BILL FROM ASPEN DENTAL. They will ALWAYS COME... read more

Kevin C. 

on Yelp

3 years ago

AVOID AT ALL COSTS. Very obvious they are a for profit clinic. Scary example of what privatized health care can look like. I am fully insured by my employer and still managed to rack up $1,000 in dental bills in just one year of going there for basic cleanings. They said I had gingivitis even though my gum measurements were actually pretty good. But they used that as an excuse to charge me $200 every visit for life when regular cleanings should be covered under my insurance. Will not be returning to that office ever again. 

Ashley C. 

on Yelp

3 years ago

If I could give Aspen Dental negative stars, I would. This place is an absolute scam. I thought I was going in for a cleaning, instead it was a consult that resulted in scheduling unnecessary subsequent repairs visits. The doctor told me I have SEVEN cavities. You read that right, she said 25% of my teeth needed fillings. Absurd sounding to me, I got a second opinion. I've always had great oral health and that did not seem right. A real dentist examined my mouth way more thoroughly than the provider at Aspen and of cours... read more