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Aspen Dental - Brentwood, MO
- Dentists
- Brentwood, MO
About this business
Location details
1819 S. Hanley Rd., Brentwood, MO, 63144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst dentist office. This office you get scammed for life paying for your teeth . I'm like you have to pay for cleaning and 60% of next appointment. They are mean. The dental hygienist said I bit her fingers and I'm nowhere near her damn fingers. Go somewhere else.
Business response:
I'm sorry you didn't have a positive experience, Bessie. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Do not go here for anything. My appointment was at 1:30pm and I showed up 15 minutes early like I was instructed to but I had to wait outside until staff finished their lunch. I knocked on the door and when I was finally let in I was greeted with an attitude from staff wondering why I was interrupting their lunch. Why was my appointment scheduled during that time if it's lunch time? But also why does the entire staff go on lunch at the same time? Is that efficient for productivity? I was examined because I had tooth sensiti... read more
Business response:
I'm sorry that you didn’t have a positive experience, Kennedy. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Expect to have to explain to this location that the patient is an adult with autism and tremendous fear of the dentist at least every time you go, and most likely SEVERAL times during the appointment. ALL medical professionals should be able to effectively and compassionately treat folks with special needs, of any kind. Not even remotely impressed. If they didn't already have our money there is no way I would be taking my adult with autism back to this "chain" of crappy people with total ignorance involving Autism. Kindnes... read more
Business response:
I'm really sorry to hear that, Reese. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Watch out for these crooks and their bait and switch tactics. Ended up getting billed almost $1K for the standard cleaning that I asked for that my pre-verified insurance covered. They proceeded to apparently do and bill for a deep-cleaning, which they were not instructed or authorized to do, claiming it was "necessary." Then they proceed to tell you that since you signed the contract, you are liable for the balance, despite the fact that they contract you for something different than what you asked for. Of course, they won'... read more
Business response:
I'm really sorry to hear that, Michael. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Frequently asked questions about Aspen Dental - Brentwood, MO
How is Aspen Dental - Brentwood, MO rated?
Aspen Dental - Brentwood, MO has a 4.2 star rating with 1,256 reviews.
When is Aspen Dental - Brentwood, MO open?
Aspen Dental - Brentwood, MO is closed now. It will open on Monday at 7:00 a.m.