Aspen Dental - Brentwood, MO

Diana R. 

on Yelp

3 years ago

I don't know where to start......this was the worst dental experience I have ever had. I needed an emergency root canal and my regular dentist was away. I ended up calling Aspen Dental in Brentwood MO. I am no stranger to dental work and not faint of heart. Here are the highlights: - Dental tech couldn't get a decent xray and retryed at least two dozen times on the day of the procedure. - The banter in the room between the dentists and the dental tech was incredibly unprofessional. - When it came time to take th... read more

J H. 

on Yelp

3 years ago

I wish I could give this place 0 stars. I went to Aspen Dental in Brentwood. It was a traumatic experience. I got a root canal done and the doctor didn't numb me enough so I felt the whole thing. she seemed annoyed at the fact I was in pain! they botched my temporary crown. had to get it adjusted 3 times. to top everything off they lost the impression for my permanent crown. i had to go somewhere else to finish their work. the dentist who did my root canal didn't even fully prep my tooth for a crown! just a terrible experien... read more

Jason C. 

on Yelp

3 years ago

if I could give this place zero stars I would, I am currently sitting in their parking lot while they told me an incorrect appointment time that I did not set up, this is about the fifth time that it happened. that made me drive 40 miles out of the way. The dentist and the staff are very unprofessional and far past rude, they have an entitled attitude for a business with a one star rating, their old manager had me written up for a plan, and she got fired and screwed me out of thousands of dollars worth of stuff I asked her t... read more

MJay M. 

on Yelp

4 years ago

Just left their office and it wasn't pleasant. The dentist is rude and was mad because I didn't want to pay $130 for a limited exam when I had already did a FULL dental exam months prior. Same teeth and same issues so why do I need another exam? Then she told someone I didn't have the money and I told her I have the money just not for a pointless exam when you already have exams of my teeth. Do not recommend. Unprofessional and rude. The receptionist was very sweet. 

Bessie B. 

on Yelp

4 years ago

My experience with this company was the worst!(MAY,2022) I scheduled on line for a broken tooth( commercial on TV) upon arrival( Florissant Mo location) the experience went downhill.The office staff do not listen they have a script of how they treat everyone! You must show your dental card if you have one,an X-ray is done you must see the the dental hygienist and then the dentist! The plan of care is discussed with an office manager who tell you HOW MUCH the dental care will cost.Needless to say when I scheduled my emergenc... read more

Jordan P. 

on Yelp

4 years ago

I have never left a Yelp review but this place is a snake pit and I hope people read this before scheduling an appointment. They will drag in for as many appointments as possible so they can upcharge you and bill your insurance as frequently as possible. They will find things wrong with your mouth that are not there and they will be extremely unorganized and incapable of communicating what you're there for and why. I have a root canal that needs to be re-done and they are quoting double the cost of two other endodontists... read more

Jordon C. 

on Yelp

4 years ago

While visiting the St.Louis, area for business, I noticed Aspen Dental across from Wal Mart.Since my dentist back home was booked solid until end of next March, I needed a regular cleaning and thought I'd try Aspen.Well, the front receptionist was very welcoming and understood my situation.I explained that I would be paying cash and before going forward with any consult/exam appt. I would need to know the cost.Another representative spoke with me and stated it should be right around $155.00.With that in mind, I went forward ... read more

Jordan K. 

on Yelp

4 years ago

I wish I could give zero stars. Aspen Dental is a HUGE scam. My experience was a nightmare from the beginning. I called and scheduled a check-up. When I arrived at the office, the receptionist couldn't reach my insurance company, which she made very clear to the whole waiting room. She tells me I need to call the next day and tell them to call the office (not my job). She loudly says my social security number and date of birth in a waiting room full of patients. I'm taken back for x-rays, which I originally think will take f... read more

Mason P. 

on Yelp

4 years ago

Extremely slow service. Appointment at 11:30, didnt get call back until 12:08. X-ray and cleaning rooms were so busy i had wait more once i was allowed back. Lack of communication, organization and customer service all around. Please trust these other reviews unlike i did, never thought a dentist office could be such a difficult time.