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1902 N Prospect Ave Ste 1, Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:30 p.m. | |
| Tue | 08:30 a.m. to 5:30 p.m. | |
| Wed | 08:30 a.m. to 5:30 p.m. | |
| Thu | 08:30 a.m. to 5:30 p.m. | |
| Fri | 08:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible. We will not return.
Business response:
Hi Melinda, I really appreciate you for taking a moment to share your feedback. I'm sorry that you didn't have a positive experience. I wanted to let you know that I have read your review and will address concerns with the team in Champaign with an eye to improving experiences for others. Thank you. - Dawn, ADMI
I broke a tooth the night before spring break in March. My regular dentist was on vacation, so no help there. I called another dentist in Mahomet, no help there as they were also on vacation. So, I called Aspen Dental. Everything seemed fine. Friendly, professional staff. I had to have to broken tooth pulled. Yesterday, I went to another doctors office to start the process of getting a dental implant. It turns out that Aspen Dental never put in or said anything about a dental bone graft. (This is where they add bon... read more
I would never recommend this place. my son went to the dentist for a cavity and his front tooth and was charged $1,000 for a filling and a free toothbrush, God's honest truth. the receptionist Mary is a little witch totally unprofessional and downright rude. my son's tooth is loose after paying all that money and when I asked them about their satisfaction guarantee policy money back guarantee satisfaction policy I was informed that it's the case by case which is misrepresentation in itself. Please please do not go to this de... read more
Go somewhere else. They will drop tools on the floor and keep working in your mouth that causes infection that causes uncontrollable swelling that sends you to the ER. I've had to contact a lawyer due to the situation as Aspen Dental doesn't want to own up to what they did.
Business response:
I am very sorry to hear this, Ashley. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Champaign. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
There is personal care given to patients who are seeking advice and consultation regarding their dentures. Keep in mind that people who have full dentures are not under normal services. I broke me lower denture and I contacted your office to merely ask if I could get it fixed, and I was very disappointed with my response. Then finally when I made an appointment and brought it in, a chart with prices for new dentures was put in me face. The denture was fixed, handed to me, and that was it. I walked out of your office dis... read more
Business response:
I'm very sorry your experience didn't live up to expectations, Magnolia. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
felt like I was being drained of every both me and my insurance company have! went in because a single tooth was hurting, but we needed to take a panoramic x-rays? seriously???? then I had to get a gum exam before seeing the dentist???? now can't just get a filling, need a whole root canal with crown??
Business response:
I'm very sorry to hear this, Cathy. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
Aspen Dental - Champaign, IL has a 3.9 star rating with 938 reviews.
Aspen Dental - Champaign, IL is closed now. It will open on Monday at 8:30 a.m.