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Aspen Dental - Citrus Heights, CA
- Citrus Heights, CA
About this business
Location details
7861 Greenback Lane, Citrus Heights, CA, 95610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 07:30 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I NEVER leave bad reviews but the customer service here was unacceptable. They are Unorganized and rude! Someone very unprofessional called me at 2:45 P.M to confirm my 4:00 appointment and hung up on me. I took off work early and drove 45 mins to get there only for the careless front desk women to tell me the doctor left early for the day and she'd sent out text messages. Which clearly i didn't receive or i wouldn't have been there!! That is Not the professional way to inform of a cancellation anyway.. Rightfully upset i ... read more
Business response:
I'm truly sorry to hear this, Brijette. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
I came to have treatment for broke tooth and no, they didn't remove them because they didn't my insurance in their account and wanted me to schedule for other day when I am not available. Bad service.
Business response:
I'm sorry your experience didn't live up to expectations, Hilda. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
Frequently asked questions about Aspen Dental - Citrus Heights, CA
How is Aspen Dental - Citrus Heights, CA rated?
Aspen Dental - Citrus Heights, CA has a 4.4 star rating with 518 reviews.
When is Aspen Dental - Citrus Heights, CA open?
Aspen Dental - Citrus Heights, CA is closed now. It will open at 7:30 a.m.