Aspen Dental - Citrus Heights, CA

Savannah N. 

on Yelp

a year ago

This is honestly the worst office I've ever been to. I had two visits with this office, and then found out my insurance is not accepted. I have had multiple issues with billing after the fact that nobody in this office helps with. Would never recommend going to this office to anyone. They will just scam you. 

Fred W. 

on Yelp

a year ago

Why would I bother contacting you after you have already lied to me multiple times and then turned me over to collections without ever making any effort (mailed bill, text message nothing) to retrieve what you say I owe? You are a dishonest company and I will continue to warn people of your troubling billing methods 

Lisa .. 

on Yelp

a year ago

I can't review their dental care, because I never got that far. Make sure before you go in that they have all your correct information. They were listed under Delta Care USA as a provider, but apparently do not take that insurance. Had their telephone communication system allowed for the people at the actual office to gather information and receive messages, this could have been avoided. The person at the front desk was very sweet and apologetic, but I ended up setting aside an afternoon for a much-needed appointment just to... read more

Mark K. 

on Yelp

a year ago

Their ads say they take Medicare, but I called them and they said they Do Not They said they take. PPO, but only if it's through Private Insurance . 

Michael C. 

on Yelp

2 years ago

O.M.G. I left a review about how basically the secretary Terra just blew me off when I made an appointment and I tried to understand that they don't take late appointments, but when she hung up on me, I found that very disrespectful. I erased the previous message because the owner contacted me and I thought that was a nice gesture. Well, I called Aspen dental again, another secretary, I do not have her name but I believe she's from the Placerville answering service scheduled appointment telling me that I could come in on Thu... read more

Bridget V. 

on Yelp

2 years ago

These people are crooks and liars. Do not go here!!! They are the worst they will overcharge you. They'll charge your card too much. They'll tell you you're getting a refund and never give it to you. They have no integrity and do not follow through. I totally wish I could give them zero stars. I will never ever deal with Aspen dental again. 

Philip B. 

on Yelp

2 years ago

I had work done in March of 2024. I payed up front the total amount due for the procedure. I asked if my insurance was accepted and was reasured my insurance would cover the rest. A month later I received an additional bill for almost $500. They said they made a mistake in confirming my coverage. Horrible service. Do not use them. I have heard a lot of people going through the same thing. I think they do this to get you to pay more out of pocket. 

Loira M. 

on Yelp

2 years ago

They tried to charged you and then tell you you will be reimbursed when you know you have 100% coverages. 

Ronda C. 

on Yelp

2 years ago

They were good until....I got dental insurance. They don't accept insurance of ANY kind in this office. What kind of dentist, doesn't accept insurance??!!! Smh....