Aspen Dental - Citrus Heights, CA

Lisa .. 

on Yelp

a year ago

I can't review their dental care, because I never got that far. Make sure before you go in that they have all your correct information. They were listed under Delta Care USA as a provider, but apparently do not take that insurance. Had their telephone communication system allowed for the people at the actual office to gather information and receive messages, this could have been avoided. The person at the front desk was very sweet and apologetic, but I ended up setting aside an afternoon for a much-needed appointment just to... read more

Mark K. 

on Yelp

a year ago

Their ads say they take Medicare, but I called them and they said they Do Not They said they take. PPO, but only if it's through Private Insurance . 

Michael C. 

on Yelp

a year ago

O.M.G. I left a review about how basically the secretary Terra just blew me off when I made an appointment and I tried to understand that they don't take late appointments, but when she hung up on me, I found that very disrespectful. I erased the previous message because the owner contacted me and I thought that was a nice gesture. Well, I called Aspen dental again, another secretary, I do not have her name but I believe she's from the Placerville answering service scheduled appointment telling me that I could come in on Thu... read more

Bridget V. 

on Yelp

a year ago

These people are crooks and liars. Do not go here!!! They are the worst they will overcharge you. They'll charge your card too much. They'll tell you you're getting a refund and never give it to you. They have no integrity and do not follow through. I totally wish I could give them zero stars. I will never ever deal with Aspen dental again. 

Philip B. 

on Yelp

a year ago

I had work done in March of 2024. I payed up front the total amount due for the procedure. I asked if my insurance was accepted and was reasured my insurance would cover the rest. A month later I received an additional bill for almost $500. They said they made a mistake in confirming my coverage. Horrible service. Do not use them. I have heard a lot of people going through the same thing. I think they do this to get you to pay more out of pocket. 

Loira M. 

on Yelp

a year ago

They tried to charged you and then tell you you will be reimbursed when you know you have 100% coverages. 

Ronda C. 

on Yelp

2 years ago

They were good until....I got dental insurance. They don't accept insurance of ANY kind in this office. What kind of dentist, doesn't accept insurance??!!! Smh.... 

Crystal H. 

on Yelp

2 years ago

Beware of thus Dental company/office. After almost 2 years my husband and I are still receiving bills and issues with billing all for 3 different visits within a 1 month period. At each vist we made out of pocket for what was anticipated we would owe. On top of that the insurance has already paid portions if the bill as well and we already paid other bills that came in the mail. However, still after almost 2 years we are saying there are unpaid charges, new charges and money owed. WAIT......WHAT. how is that possible when ... read more

Gail R. 

on Yelp

3 years ago

BEWARE!! This office has itself listed as an authorized provider for Kaiser Permanente Advantage Plus Dental Insurance, thru Delta Care USA. They Do not accept this insurance at this office !!!!!!!!!!!! I signed up for this insurance effective 1-1-23. I received all the confirmations as well as instructions on how to access dental care thru Delta. An authorized dental provider list was included. This Aspen office on Greenback Ln. as well as the one on Gateway Blvd, are listed in the directory. I called Aspen at the be... read more