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Aspen Dental - Columbus, GA
- Columbus, GA
About this business
Location details
6783 Veterans Parkway Bldg 4, Columbus, GA, 31909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:30 p.m. | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 07:30 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My appointment was for 9 am and it is now 10:52 am. I've been waiting for a very long time. The lady that came in after me had an appointment time of 9:30am and went back before me because she complained of the wait time. That's completely unprofessional and ridiculous wait times.
Business response:
Hi Brittany, I’m sorry that you didn’t have a positive experience and can certainly understand your frustrations. I have passed your feedback along to the Patient Satisfaction team, but I know they would like to discuss this with you. Please call them at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI
Worst dentist office. Please go to another privately owned office, you'll end up paying much less and getting the service that you need. Scheduled a regular cleaning and decided instead to take x-rays and schedule cleanings for two separate visits. Staff was very unprofessional and concerned more with getting sued for some strange reason than caring for the patient.
Business response:
I'm so sorry to hear that, Nikki. If you haven't yet shared your feedback with the Patient Satisfaction team, I encourage you to call them directly at 1-866-273-8606. They would appreciate the opportunity to speak with you so they can help address concerns. - Emily, ADMI
Aspen dental in Columbus ga is a FRAUD. Seriously. They told me my daughter had 5 cavities and the bill added up to thousands of dollars. But when I took her to another dentist they told me that was not true. They said her teeth were perfect with no cavities. Go get an second opinion from another dentist..I promise u you have been scammed. TRUST ME!
Business response:
I'm so sorry to hear that, Shasha. I encourage you to let our Patient Satisfaction team know about the experience you had with respect to your daughter's care plan so they can help address concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
Corporate Dentistry at it’s worst!! Staff was great, dentist was obviously in a big hurry to move on to her next patient...
Not happy at all. After expressing my irritation during my visit yesterday concerning miscommunication by staff during previous visits, I was treated rudely and disrespected by all staff members. Than I am told prior to my appointment that I have a credit of over $400 because they billed my Fortiva account for services yet to be rendered. Unprofessional to say the least. I felt like nothing more than a patient number and a dollar sign walking our the door
Business response:
I'm so sorry to hear that, Joanne. Patient satisfaction is very important to Aspen Dental practices, and I encourage you to let our team know about the experience you had with the staff, so they can help address your concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
Doctor installed a crown in 2014 and it came out in April 2017. Doctor fixed it in April 2017 and it came out again in less than 3 months. Unfortunately , the crown got lost as it came out while eating dinner, but Aspen, very bluntly and wrongfully rejected any responsibility of the bad work. On top of that the dentist refused to give me a new crown until i see the periodontist for crown lengthening. I referred to the dentists outside Aspen for second opinion and they concluded that the crown lengthening is not needed. It di... read more
Appointment at 9am this morning. Still have not been seen. We will be looking for a new dentist that's for sure!
Love the staff and have always received fantastic service. Was in the office a couple of weeks ago and after questioning a bump under my tonque, the dentists examined the area and told me I may have a salivary stone in my linqual lower anterior. Said I would need to come back in on July 19th to see a visiting Oral Surgeon Dr Chisom. Once I arrived for the visit I had to pay $127.00 up front. Once I finally saw Dr Chisom, he goved up, ask me what was wrong, I told him the dentist believed I had acsalivary stone.He stuck his f... read more
What a BLESSING for Aspen Dental to give Veterans FREE service for a day. To bad no more appointments are available
Frequently asked questions about Aspen Dental - Columbus, GA
How is Aspen Dental - Columbus, GA rated?
Aspen Dental - Columbus, GA has a 4.1 star rating with 1,837 reviews.
When is Aspen Dental - Columbus, GA open?
Aspen Dental - Columbus, GA is closed now. It will open on Monday at 7:30 a.m.