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Aspen Dental - Gurnee, IL

4.1

About this business

Location details

6300 Grand Avenue, Gurnee, IL, 60031, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.1851 reviews
Marissa L.'s profile image
Marissa L. 
rating
7 years ago

If there was an option to rate the oral surgeon, Doctor Guthrie, negative stars I would. I am 19 years old and had my wisdom teeth removed by him. He was not very friendly or professional. I was very nervous going into the procedure & he did not offer much comfort when he exclaimed: "well, there's not much room to work in here," after he looked in my mouth. He told me he was not sure how he was going to do it but he would try his hardest, how unprofessional! When I was woken up from surgery, they got me out of the chair as q... read more

Business response:

I am sorry to hear this, Marissa. I will certainly pass this information along to management. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI 

J K.'s profile image
J K. 
rating
7 years ago

Not happy, From my first visit where I felt railroaded in to putting money down on services not yet completed. The visits were long waiting time. They did all my fillings and crown preps in one day which left my jaws aching. While in the chair the dentist may repeated remarks in regards to his inexperience and how he is getting better at certain procedure, left me wondering if I had a student dentist. I was in the office four hours while they ran in and out of my room doing work on other patients and while doing my work ... read more

Business response:

I’m sorry to hear about your experience. If you would like to discuss further, please call me at (315) 454-6000 extension 201791 I will be happy to speak with you. Tammy ADMI 

Lisa D.'s profile image
Lisa D. 
rating
7 years ago

They also told me I needed a bunch of treatments that would cost significant out of pocket - even after I took extreme care to make sure they were in network for my insurance. After 3 phone calls to confirm they were in network, at the apt, they claimed I was not covered and didn't have dental coverage. After finding my insurance, they proceeded with full mouth Xrays - and I told them they would NOT be covered since it was within the 2 years of last xrays. They did them anyway. I just wanted a cleaning. They moved you f... read more

Tina R.'s profile image
Tina R. 
rating
8 years ago

BEWARE! After recently moving to the area, I tried out this dentist. The first red flag was that they made me wait for my appointment while they called my insurance to ask what types of treatments were covered! I hadn't even been seen yet! During my exam I was promptly told I had gingivitis, cavities and needed several crowns, and they wanted to start on treatment right away. I've never been recommended that much dental work in one sitting, and it just didn't feel right. I booked an appointment with Woodland Dental for a sec... read more

Frequently asked questions about Aspen Dental - Gurnee, IL

How is Aspen Dental - Gurnee, IL rated?

Aspen Dental - Gurnee, IL has a 4.1 star rating with 851 reviews. 

When is Aspen Dental - Gurnee, IL open?

Aspen Dental - Gurnee, IL is closed now. It will open at 7:00 a.m.