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Aspen Dental - Lockport, IL
- Lockport, IL
About this business
Location details
16473 W. 159th St., Lockport, IL, 60441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedBest dentist experience I’ve probably ever had. Looking forward to this being my new place.
Best dentist visit ever. Everyone very nice, accommodating and personable. They talk about options and make a plan for dental treatment. Very highly recommended!!!!
Business response:
This is great to hear, Susan! We appreciate your kind words! -- Kelsey, ADMI
Best dentist visit ever. Everyone very nice, accommodating and personable. They talk about options and make a plan for dental treatment. Very highly recommended!!!!
Business response:
This is great to hear, Susan! We appreciate your kind words! -- Kelsey, ADMI
0/5 stars Worst place ever, they steal down payments and then charge your insurance for the same payment. When I tried to get my money back they refused. I would rather shit in my hands and clap than ever see these shady people again. 0 stars find a better facility
Business response:
I'm sorry that you didn't have a positive experience, Steve. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Heather, ADMI
Tried to push an procedure that was unnecessary
Business response:
Thank you, Janet. I would appreciate hearing your feedback, regarding your experience with our staff and dentist. I will share your thoughts with our team so that we can to improve the patient experience. The direct phone number is 1-866-767-0890. Be well. - Cindy ADMI
RecommendedThe doctor is very professional and explains everything to the best of her ability
Business response:
I'm happy to hear that, Lattona. Thanks for sharing! - Dawn, ADMI
I had 2 partials made to the tune of 2000. I had gone back at least 3 times wanting my money back. Every time they said we can adjust them. I was there in Feb wanting my money back, again they adjusted them and told me to try them. Then COVID struck. I received a call today stating I can't get my money back bcuz they are out of warranty time to get a refund. I've tried numerous times to get my money back. I don't feel it's my fault. Basically wasted 2000 for something I can't use. I'll be having my attorney looking into this... read more
Business response:
I'm really sorry to hear that, Cheryl. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
I am in so much pain due to my new filling falling out. was told I could have the 5pm appointment and it was ok for me to call back to confirm. i called back 3 times and left a vm begging for that spot.now I'm told they cannot see me till thursday. I love the dentist but trying to get in for emergencies is a joke.
Business response:
I am sorry to hear this, Meredith. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
HORRIBLE THE OFFICE MANAGER CONTACTED ME AFTER MY VISIT and stated that we didn't have time to verify your insurance so you have to pay. Mind u I was told they verified it before my appointment. 2nd I went in for a check up and cleaning. Afterward to find out they added a bunch of add on to the cleaning that wasn't covered by the insurance, and gave me no option to choose if I wanted them or not, they just did them... with out my consent
Business response:
I am sorry to hear this, Ric. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
Frequently asked questions about Aspen Dental - Lockport, IL
How is Aspen Dental - Lockport, IL rated?
Aspen Dental - Lockport, IL has a 4.3 star rating with 433 reviews.
When is Aspen Dental - Lockport, IL open?
Aspen Dental - Lockport, IL is open now. It will close at 5:00 p.m.