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Aspen Dental - Mobile, AL

4.4
  • Mobile, AL

About this business

Location details

3716 Airport Boulevard, Mobile, AL, 36608, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 6:00 p.m.
Wed07:30 a.m. to 6:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
4.41,305 reviews
Jeanne Floyd Ricketts's profile image
Jeanne Floyd Ricketts 
3 years ago

Do not use this Company. they only use untrained employees and expect you to accept thus crappy set of dentures! this is ridiculous! 

Business response:

I'm very sorry you feel this way, Jeanne. If you would like to share more details about your experience, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI 

David Byerly's profile image
David Byerly 
3 years ago

this office has very rude employees 

Business response:

I'm so sorry to hear this, David. I encourage you to let the Customer Service team know about your experience with the staff, so they can address any concerns directly with the office: 1-866-767-0890. - Krista, ADMI 

Topanga C. Thomas's profile image
Topanga C. Thomas 
4 years ago

Wouldn’t recommend this dental facility to anyone. “Affordable” doesn’t always mean good quality and I found that out the hard way. Highly unprofessional establishment 

Business response:

I'm sorry your experience didn't live up to expectations, Topanga. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI  

Diane Cooper's profile image
Diane Cooper 
4 years ago

Horrible management. Horrible wait time. Customer isn’t important. Will take your money and give you no product. 

Business response:

I'm sorry to hear this, Diane. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI  

Nala Proctor's profile image
Nala Proctor 
4 years ago

The constant visits. The late rescheduling that they do a day prior to your appointment and the audacity of them to send it through email and not actually call is so unprofessional. Oh not to mention my work that I’m paying for is soooo unsatisfactory. I wouldn’t dare recommend no one to Aspen. I’m highly disappointed. 

Business response:

I'm sorry you didn't have a positive experience, Nala. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI  

April Dawn's profile image
April Dawn 
4 years ago

I was told I had 6 cavities and my son had 3. I’ve literally had one cavity in my entire life. They charge exorbitant amounts for doing nothing at all. They didn’t even clean our teeth and we got a $300 bill (after insurance!!!) We went to another dentist today and neither my son nor myself have cavities. I don’t recommend this place at all. What a lying joke! 

Business response:

I'm really sorry to hear this, April. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI  

Topanga C. Thomas's profile image
Topanga C. Thomas 
recommend  Recommended
4 years ago

Definitely don’t recommend. So unprofessional 

Business response:

Topanga, this is exactly the type of new patient experience we want our patients to have. Patient Satisfaction is very important to Aspen Dental practices, thank you for sharing! – Cindy, ADMI  

Rell Williams's profile image
Rell Williams 
4 years ago

Called and made an appointment to get my teeth cleaned and the initial appointment was for a cleaning. I get there and they take X-rays and the hygienist comes in and check my gums after she leaves out I’m there waiting over 45 minutes for the dentist to come and clean my teeth. One of the medical assistants walks in and directs me to the office manager to say I have to schedule another appointment for my cleaning separately. At this point I’m lost because that’s what I came there for initially. This visit was 44 dollars and... read more

John Isenhower's profile image
John Isenhower 
4 years ago

Stay away from Aspen Dental. They accepted me as a walking in at 1pm for an extraction and let me sit in agonizing pain to tell me at 4:45pm that they wouldn't be able to pull the tooth today. Quoted a price of $107 but tried to tell me I owed them $238. Then tried to tell me it was a surgical extraction when it is quite literally the only molar on the bottom left side of my jaw. Bait and switch scam artists that will literally leave you sitting in a chair in excruciating pain for hours. 

Business response:

I'm sorry that the experience didn't live up to expectations. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. – Dawn, ADMI 

Frequently asked questions about Aspen Dental - Mobile, AL

How is Aspen Dental - Mobile, AL rated?

Aspen Dental - Mobile, AL has a 4.4 star rating with 1,305 reviews. 

When is Aspen Dental - Mobile, AL open?

Aspen Dental - Mobile, AL is open now. It will close at 6:00 p.m.