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Aspen Dental - Mount Vernon, IL

4.4
  • Mount Vernon, IL

About this business

Location details

4201 Broadway St Ste C, Mount Vernon, IL, 62864, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.4946 reviews
Sarah Windland's profile image
Sarah Windland 
recommend  Recommended
6 years ago

Do u guy take blue cross and pull a tooth that is hurting really bad and really broken cause I have a tooth that really needs pulled tomorrow and it makes my hole mouth bleed really bad 

Business response:

Hi Sarah, Coverage varies by geography, but Aspen Dental does make every effort to work with all insurances (but they are unable to accept state-funded insurance like Medicare and Medicaid). The easiest way to check is to visit this page of our website, search for your location, and then click "view insurance" https://aspendental.com/find-an-office. - Emily, ADMI 

Patricia Marcum's profile image
Patricia Marcum 
7 years ago

Dr. Bower put a crown in my mouth. As soon as he implanted the "permanent" crown, I tolf him it didn't feel right. When I bit down, my eye tooth (that he implanted), felt as if it was being pushed forward by my bottom teeth. He argued with me, then shaved part of my bottom tooth down. That still didn't help, I could still feel my eye tooth moving when I bit down. After 6 months of having a loose tooth, it fell out while eating pizza....obviously because our eye teeth play a big role in our mouths. Did I mention that said too... read more

Angela Hammer's profile image
Angela Hammer 
7 years ago

... 

Business response:

Hello Angela, I'm so sorry you did not have a positive experience. I am available if you would like to discuss further. I can be reached at 315-454-6000 ext 201802. Thank you! -- Kelsey, ADMI 

Lorraine St Thomas's profile image
Lorraine St Thomas 
7 years ago

I always believe that a dentist and his techs should be talkative and friendly..i was looking for it to no avail..but oh well...Had been traveling in over the road trucking with major tooth pain...got in ..got called ..had an extraction...simple... The only thing that I would speak differently of..is if you have someone with horrible pain going on..dont a sign someone in training to do xrays..let that be done by a long term employee...it hurts and is uncomfortable. Other than that..I'm pain free 

Business response:

I am glad you’re feeling better and the office was able to help with your dental needs. We really appreciate you’re the feedback Lorraine. Thank you, — Kelly, ADMI 

Kimberly Johnson Loss's profile image
Kimberly Johnson Loss 
7 years ago

Staff and doctor were very nice. Office clean. Went in due to very bad toothache and after 3 days of antibiotics still having pain. I was told to take tylenol and Motrin which did nothing for my pain. Was told I will have pain until I get tooth pulled since the nerve is exposed. Dr said to deal with pain. I can't eat much and have shooting pain. I'm not a druggie I just want relief. $300 to pull tooth so it's gonna be awhile before I can do anything. Sharp shooting pain so why even go. Disappointed 

Business response:

Hi Kimberly, thank you for your feedback. I am sorry you did not have a positive experience. I will certainly pass this information along to the staff. Tammy ADMI 

Miranda Jackson Ward's profile image
Miranda Jackson Ward 
7 years ago
Deonna Dee Schreiber's profile image
Deonna Dee Schreiber 
7 years ago

I went to Aspen for the first time on Friday the 16. Their staff was very professional. However their lobby or maybe it should be called the waiting room was very dirty. They either need a vacuum cleaner and a dust cloth or they need a new cleaning crew because one of them are not doing the job. However the dental staff are or seem to be very good. 

Business response:

Thank you for providing this information, Deonna. I will pass this information directly to the office. Thank you! - Kelsey, ADMI 

Tracy 'Gruben' Kinney's profile image
Tracy 'Gruben' Kinney 
7 years ago

Waited 45 minutes for xrays. After i complained they got me for them. Then after they looked at my teeth waited another 30 minutes to talk to them about estimate. Finally walked out and she's talking to patient who came in 40 minutes after i did when still in the waiting room. Wont be back and will tell everyone where i work not to waste their time. 

Rabb Wright's profile image
Rabb Wright 
7 years ago

The aspen dental office is ok but their incompetent oral surgeon Dr grey should be fired had him take 4 wisdom teeth and 2 others out last Monday Monday night I ended up at ER. I am still in excruciating pain from the doc cutting away the tissue around. The bone found that out Thursday night after having to go back they gave me a novacane gel but it's not working probably end up back at er can't stand the pain any longer so thanks aspen this does not reflect on the nurses or Dr bower just the great surgeon grey ha ha 

Frequently asked questions about Aspen Dental - Mount Vernon, IL

How is Aspen Dental - Mount Vernon, IL rated?

Aspen Dental - Mount Vernon, IL has a 4.4 star rating with 946 reviews. 

When is Aspen Dental - Mount Vernon, IL open?

Aspen Dental - Mount Vernon, IL is open now. It will close at 6:00 p.m.