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652 Main Avenue, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 6:30 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I think it's impossible for anyone to say "I had a great time at the dentist." But, I can honestly say I was treated very well and after my second visit I didn't experience any service or professionalism that would require a sub 4 star review. The receptionist expected me when I arrived and greeted me by name, the atmosphere is comfortable and clean, there are a lot of tvs for some reason, and the hygienist was taking lots of precautions and changes gloves frequently. Her bedside manner was really good and I felt relaxed ... read more
These reviews won't change my rating. Aspen Dental was recommended by someone who'd been a patient for some time. I was not disappointed. I already knew my teeth would need a LOT of work. So the list of work and the cost wasn't a surprise at all. The first of the work, a root canal, was done today. I'm very satisfied with the way the doctor handled things. He was low key, explained things and understanding of a very nervous patient. The only issue I had was an assistant that appeared to not quite have her act together. She w... read more
I visited this clinic on 10/4/2012 for a routine checkup. I was pleasantly surprised by the clean and friendly atmosphere. My X-ray was completed without any hassle, and it was pretty fast too. My consultation with the Dentist, Dr. Weruche, was also a good experience and i clearly understood what my options were. I am definitely coming back here for my cleaning, and filling (i have already made an appointment). I recommend this clinic to anyone looking to change their Dentist, or looking for a Dentist. Chienye Stamf... read more
Aspen Dental in Norwalk TRASH TRASH TRASH I woke up with a terrible toothache. My dentist is closed on Fridays So did internet search. I found that Aspen dental offered emergency appointments. Booked one for 12 noon. At 11:40 I get a phone call from them saying that they could not see me because they close at 1 o'clock. I was already on my way because I live more than 30 minutes away. She told me they had no control over the scheduling online. If not them then who has control ???? Certainly cannot trust someone to ... read more
Business response:
Debra, we understand your experience did not fully meet your expectations, and we appreciate you sharing your feedback. We’re glad to hear you were able to receive care. If you need any additional assistance or support in the future, please don’t hesitate to reach out.
2nd time here. The ladies in the front are nice. My appointment was for 11. I was not seen until 1:00. . The staff went to lunch. I'm still waiting until they come back from lunch. So I can complete my appointment. This is so unprofessional. The doctor stayed at the front desk talking. She could have taken care of me. I've never experienced anything like that. The worst
Business response:
We’re committed to providing every patient with the best possible experience, and we understand your frustration with the wait time you encountered, Antoinette. Thank you for taking the time to share your feedback, it helps us improve and better serve our patients in the future.
Not good people don't go . They are not helpful and unprofessional. Seems like the hired anyone off the street who could hold use a keyboard and mouse.
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Michelle
Just got off the phone with there office. Stay away they charged my insurance and didn't like what they got paid. So they just bill you whatever amount they want 8 months later. They charged me on the first visit and bill your insurance and whatever they don't get they bill you the rest. Like going in for a Dr appointment and them charging you the copayments and billing the insurance and billing you for the rest. Stay far away from this company
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Michelle
I called a month in advance to ask my questions before scheduling...1) Are you accepting new patients? They said yes. 2) Do you accept our insurances? I stated four different insurances, they said they accept all four. 3) I then mentioned that my Mom have a lot of work to do, extractions and dentures needed. I asked if she would be able to get started the week of our appointment as she have plans to travel soon after, and was told yes. As I was told yes to all my questions, I scheduled our two appointments for the morn... read more
Business response:
I am very sorry to hear this, Michelle. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Norwalk. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
First of all, there was a two hour wait in the waiting room. I was also told that they would need to verify my insurance coverage, and they said they left a message the morning of the appointment. I never received such a message. They claimed they were running behind because their answering service doubled booked appointments that day so they were backed up. When I finally got in, they took 18 X-rays of my mouth which was uncomfortable. Then, I finally got into a chair where I waited another ten minutes and was asked why I... read more
Aspen Dental - Norwalk, CT has a 4.2 star rating with 579 reviews.
Aspen Dental - Norwalk, CT is open now. It will close at 5:00 p.m.