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Aspen Dental - Plover, WI
- Plover, WI
About this business
Location details
1290 Commerce Pl, Plover, WI, 54467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You guys rock!! Best dental care around!!! The staff is AWESOME! Have recommended you to everyone I know!
This office has scheduled and canceled 3 appointments in a row with me. Mismanaged schedule and poor operations. If you can take your business literally anywhere else in the extended Central WI area, do it. This company does NOT operate in good faith. Save yourself the headache and avoid Aspen Dental Plover at all costs.
Business response:
I am very sorry to hear this, Seth. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Plover. If you would like to speak with them in the future, please let us know. Thank you. – Garlen
I had some work done here in March. I have called this office on 5/17/23, 5/31/23, 6/27/23, 7/14/23 to discuss the charges after an extraction was cancelled. No one answers the phone just duplicate recorded greetings and end up in voice mail. I left messages every time I called, and no one has returned my calls. Apparently once they have your money, they don't have time to provide customer service. I would not recommend Aspen Dental if you want a responsible, reliable, professional dentist office. You definitely will n... read more
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
Made an appt with the call center. The appointment was canceled by the office due to covid. They supposedly rescheduled my appointment. Day before received a call to confirm appointment for the next day. Also received a text message. Went in the next day for my appointment and they said my appointment was for the previous day. I waited months to be seem only for them to just day "sorry. Do you want to reschedule?" in a really annoyed disrespectful tone. No empathy. I had already waited months to be seen. Not only that, the c... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Murphy. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI
RecommendedMade an appt with the call center. The appointment was canceled by the office due to covid. They supposedly rescheduled my appointment. Day before received a call to confirm appointment for the next day. Also received a text message. Went in the next day for my appointment and they said my appointment was for the previous day. I waited months to be seem only for them to just say "sorry. Do you want to reschedule?" in a really annoyed disrespectful tone. No empathy. I had already waited months to be seen. Not only that, the c... read more
I had scheduled an initial appointment with them, letting them know I was in pain and needed a filling replaced. i was contacted the day before my appointment telling me I had to reschedule due to the dentist being out sick all week. The woman apologized over and over and then scheduled an appointment for the following week. 5 days later I receive another call telling me again that I need to reschedule because they are now full for appointments. So if they were full for appointments then why was I given an appointment date ... read more
Business response:
I am very sorry to hear this, Kathi. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Plover. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
twice i was told o had no appt fuvk you aspen fental
rude people and hung up on them. don't go here
Business response:
I'm sorry to hear this, Corey. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
RecommendedMy stepdaughter received emergent care for a broken tooth in April. She received care and a fix that she was told should last a few years. However, $1300+ and not even 6 weeks later, their fix chipped off while she was drinking water. She contacted this location immediately and was told there is no guarantee on their dental work and that she would HAVE TO PAY AGAIN TO GET IT FIXED! This work wasn't even a month and a half old and already failed. Highly do not recommend use of Aspen Dental if they do not stand be... read more
Business response:
I'm sorry to hear this, Elizabeth. If your stepdaughter hasn't called the Customer Service team yet, they would appreciate the opportunity to talk to her: 1-866-767-0890. - Krista, ADMI
Frequently asked questions about Aspen Dental - Plover, WI
How is Aspen Dental - Plover, WI rated?
Aspen Dental - Plover, WI has a 3.8 star rating with 670 reviews.
When is Aspen Dental - Plover, WI open?
Aspen Dental - Plover, WI is closed now. It will open tomorrow at 8:00 a.m.