Aspen Dental - Temple, TX

Becca Stanforth 

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5 years ago

Do not go to Aspen Dental. They are not trustworthy. Aspen Dental in Temple Tx quoted me 800 plus dollars for cavities. Went to another dentist and got all cavities filled for less than 100 dollars. Same type of filling, always do white. I also needed a wisdom tooth out. Waited 2 weeks to get an appt because they only stay late (after 5 on Mondays). Mind you I'm in pain but willing to be patient. The week before my appt they tried to get me to move my appt earlier in the day. I said I couldn't because I work. they said okay.... read more

Lily Ling 

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5 years ago

THIS PLACE IS UNPROFESSIONAL !!!!!! Very unprofessional , the first appointment I made I spoke to someone from aspen dental they gave me the date and time I got there when I was supposed to and they said they never schedule my appointment that it must of been a mistake , cool The second time which was today I get a phone call being asked if I can come in earlier than what I was supposed to , i was supposed to come on at 12 . The lady said bcuz they doctor has to leave early 

Bethel York Canava 

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6 years ago

I waited for over a month for my appointment. Rearranged MY schedule and moved heaven and earth to be there on time. I had confirmed via text and even received a text morning of appt again confirming. Upon my arrival the lady said that they had tried to confirm by phone the day before and since they hadn’t been able to reach me then the doctor may not be able to see me. I pulled out my call log and told her that was a lie, I had no missed calls from anyone the day before. Then she said the doctor was running way behind, well... read more

Lauren Knight 

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6 years ago

I was so excited to get my denture, the people who work there were positive and said a lot of stuff that made me feel I have made the right choice is choosing them.... But when I sent off my denture for final preparation, when it came back.. it didn’t fit correctly, the teeth was hitting my bottom gums, it wasn’t centered and it was completely uncomfortable.. compared to my last denture. I’m so glad I kept my other denture or I wouldn’t have had any denture at all. I asked for a complete refund and so far I have got one re... read more

David C. Tajchman 

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6 years ago

Everything went well on my last visit. 

Lora Hansen 

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6 years ago

After having my dental insurance verified, and me paying all required co-pays, having a balance of 0 for 1 1/2 years, I suddenly get a bill for almost $1300. We met with the patient rep 3 times and was told that even if the local office made a mistake with approval, Aspen Dental would take care of the balance. Well, that didn't happen so I can only conclude that they have no integrity or honesty with billing. Stay away unless you are prepared for a large bill years later. As a separate item, I had a filling on one of my ... read more

Kathy M Coleman 

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6 years ago

They have trouble keeping scheduled appointments and cancelling the day of. This is the 3rd time they changed my cleaning appt in 6 months. apparently they have trouble keeping hygienists and doctors at this location. 

Ayana Crichlow McClain 

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7 years ago

Initial call- Computer is down. We will call you back.....never called back. Came in for a 7am appt...5 others scheduled... called to back for x-rays at 7:25.. left at 745.. never got seen. Poor customer service at its finest. 

Garry Jr Fowler 

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7 years ago

They will not work with you or take of of the problem that you went in for I'm still suffering from a bad tooth. I went in thinking they was going to solve my pain bit instead they did an evaluation of my teeth and they said they would work with me on a payment plan so I cancelled an appointment with a dentist that would have taken special care of me.