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2549 Vestal Parkway East STE 4, Vestal, NY, 13850, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 07:00 a.m. to 5:00 p.m. | |
Tue | 07:00 a.m. to 5:00 p.m. | |
Wed | 07:00 a.m. to 5:00 p.m. | |
Thu | 09:00 a.m. to 7:00 p.m. | |
Fri | 08:00 a.m. to 1:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My first time here, everyone is really friendly. Rachel did my teeth and she did an amazing job!!!!
Every friendly
Rachel is a great hygienist. I'm glad to have her.
Probably the most unprofessional Dental Practice I have ever visited. Went to my appointment on June 12th for a consultation for a cleaning and removal of my wisdom tooth. After I was done meeting with the Dental Hygienist and the dentist, I was told that I must get my wisdom tooth removed asap. I was sat in the waiting room and waited for 25-30 minutes but no one to be found to check me out and let me know when to come back for a cleaning and removal of my wisdom tooth. Eventually I spoke to the front desk and I was told th... read more
Business response:
I'm sorry for any trouble you're having, Hassan. I will pass your message along to the team, so they can address concerns. - Heather, ADMI
Rearranged my schedule for appointment. Get there and Im told the system was down and there were 5 of us waiting with one hygienist. I either waited until who knows when or drive back home 25 mins away and try again. First and last time there So disappointed
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
NEVER NEVER NEVER GO HERE!!!.
Business response:
I'm sorry that your experience didn't live up to expectations, Heather. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
The worse place ever! They didn’t do the job I needed but they did charge the full amount! And there’s nothing I can do! They make you sign for a financing contract’s third party, it doesn’t matter if they do the job or not, you will not have any other option other than pay.
Business response:
Yamilet, I encourage you to connect with the Customer Service Team, so they can help resolve your issue directly. I'm sorry it wasn't a pleasant experience for you. Please reach out to them at: 1-866-767-0890. – Mitch, ADMI
They were very nice- but look out- they are way overpriced crooks!!!!
Business response:
Nancy, I'm so sorry you've had some concerns about pricing. If you'd like to speak with our patient satisfaction team about your experience, you may reach them at 1-866-767-0890 from 9am - 1pm EST Monday through Friday. - Stephanie, ADMI
Based on my experience, Aspen dental group does not care about the patient's needs and health at all! They JUST care about money! They tell you to do some unnecessary treatment while you need some necessary, emergency thing... I am really unsatisfied with this and won't go there again.
Business response:
I'm really sorry to hear that, Maryam. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
Aspen Dental - Vestal, NY has a 3.8 star rating with 1,064 reviews.
Aspen Dental - Vestal, NY is closed now. It will open on Monday at 7:00 a.m.