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2549 Vestal Parkway East STE 4, Vestal, NY, 13850, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed | 

Went here yesterday because I had been experience tooth pain for the last five days. I was at the office for a total of 2.5 hours, and in total I got to speak with a dentist about my issue for 4 minutes. During the rest of the time there I was being sold on other services, and the staff seemed to have absolutely no care on the tooth pain, the actual reason for my visit. I was bombarded with sales pitches for other things necessary for my "treatment," of which none of them actually had anything to do with my tooth pain. I lef... read more

Very unsatisfied with my experience. They use scare tactics to get your money. I was told several times I would lose my teeth if I didn’t get a procedure done. I was told it would be covered by insurance. About two weeks later I was sent a bill for hundreds of dollars due to my insurance has no coverage for this procedure even though I was told it was good to go and would cover. Now 5 months later a whole new bill is sent to me and gives me a week to pay even though I was told the first bill was the entirety of what is owed.... read more

Hidden fees, make sure you know exactly what you're paying for before you sign anything. I signed a paper to pay for my cleaning and I ended up paying $135 for a toothbrush...

I must admit the staff was wonderful however affordable? For who not for those of us on Social Security
Business response:
Thank you for your feedback, Lucy. I am sorry to hear about the cost. -- Kelsey, ADMI


won't answer phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11
Business response:
Hello, Jim. I am sorry you cannot reach the office. I can help get you in touch, feel free to call me at 315-454-6000 ext 201802. Thank you. - Kelsey, ADMI

I have never felt more comfortable at a dentist office. After having a bad experiences and being very terrified to even go to the dentist. Every single person who works there is kind, friendly, professional, and just amazing. From the minute you walk in the door to the minute you walk and out. The only thing was wrong I called the on called Doctor and told him how bad I was having mouth pain he act like he didn't care. And told me to call the office in the morning I have been taking ibuprofen. I was up all night I try to tel... read more

They don't work with everyone's budget as they claim. Staff was very pleasant but when it came to helping out financially' they were absolutely no help what so ever.
Business response:
Hi John, I'm sorry you didn't have a 5-star experience. I encourage you to share your feedback with the Patient Satisfaction team so they can address concerns, and perhaps help you learn more about current offers and financing solutions so it's easier for you to make your oral health a priority. Please call them directly at 1-866-273-8606. - Emily, ADMI

They are known for trying to get patients to purchase extra services that are not covered and are major profit points for them. Avoid at all costs!
Aspen Dental - Vestal, NY has a 3.8 star rating with 1,070 reviews.
Aspen Dental - Vestal, NY is closed now. It will open on Monday at 7:00 a.m.