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Aspen Dental - West Melbourne, FL
- West Melbourne, FL
About this business
Location details
249 Palm Bay Road NE, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Reinier Tejeda-Gonzalez, DDS tried to get over $7,000 from my visit in a treatment plan. He wanted to replace and re-due everything ever done in my mouth. I am a retired senior citizen. He speaks very poor english, but knows how to try and empty your bank account. They deleted items and got estimate down and still tried to get over$2,350 for a couple of Hygiene visits. Don;t even bother for your FREE exam ;and x-rays as he already has a plan to get this cost back and thousands more..BEWARE..BEWARE..BEWARE
Business response:
I’m sorry that the team wasn’t able to help,. Aspen Dental practices do try to ensure their prices meet or beat market prices. If would like to discuss the care plan you received during your visit or you need any additional care in the future, we’d still be happy to help or address any questions. — Dawn, ADMI
BEWARE DISHONEST CROOKERY. These folk are money hungry!!! Trying to help my elderly mother I spent 40 mins on hold waiting to speak to someone in charge, you hear about how they have a money back guarantee and no judgement on this never ending loop. They claim to be trustworthy and for the patient, which is the exact opposite of the experience. Do NOT prepay for services as they will not complete them and will give you every excuse in the book to not refund you. Communication is horrible and when you finally get a hold o... read more
Had to wait over an hour and half for a scheduled appointment. It was an initial appointment and it has been over two weeks and I haven't been able to schedule for cleaning. Perhaps they are just too busy
Business response:
Hi Ayaz. I'm really sorry about the wait. If you would like to share more detail about your visit, I would appreciate the opportunity to talk to you: 844-296-0187 EXT 201152 - Julie, ADMI
My appt was at 4:00pm and I got here 15 mins early as requested bc I’m a new patient. I have waited over an hour to be seen!! This is ridiculous. They said they had too many walk-in emergencies. They should have worked the emergencies around me.
Business response:
Hi Stephanie, I'm sorry that your experience didn't live up to expectations, and I can certainly understand your frustrations. If you would be willing to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
The receptionist or the scheduler set me an appointment for 7:00am today at the Viera Location, and the location isn’t even open yet! Although she said they are very booked and the only appointment she could give me is 7:00 am! I called the number again and “they don’t know why” (she set that time & date) very UNPROFESSIONAL and disrespectful to waste peoples time! Especially when they work long hours! great way to start in a new location!
Business response:
Thank you for providing this information. I would really like to speak with you. Will you please call me at (844) 296-0187 ext. 201152—Julie, ADMI
my father had an appointment today and they "squeezed" him too him the appointment was at 2:15 and be there at 2 the didn't give him papers until 2:15 then we sat there for 2 plus hours and at that pointt hey still were sure if they'd get to him and bold faced lied about cost of just an extraction to him over the phone just to ploy him to come, no I do not recommend and y'all can go to hell my father is 56 years old and your staff treated him unfairly thats considered elderly abuse and y'all should have your licenses revoked... read more
Business response:
I am sorry to hear this, Hayley. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
they suck. you suck I'll never go there again rude staff and they suck
The get you into getting work done that you can’t afford and don’t really know if you, in fact, needs it. Very sneaky!
Be more patient with clients when checking out. The biggest concern should be the patient. When the hygienist cleans a minors teeth there should be follow up with the adult. A cleaning should take more than 25-20 minutes.
Frequently asked questions about Aspen Dental - West Melbourne, FL
How is Aspen Dental - West Melbourne, FL rated?
Aspen Dental - West Melbourne, FL has a 4.3 star rating with 1,423 reviews.
When is Aspen Dental - West Melbourne, FL open?
Aspen Dental - West Melbourne, FL is closed now. It will open at 7:00 a.m.