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Aspen Dental - Wilkes-Barre, PA

4.1
  • Wilkes Barre, PA

About this business

Location details

29 Bear Creek Blvd, Wilkes Barre, PA, 18702, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
ThuClosed
Fri08:00 a.m. to 1:00 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
4.11,160 reviews
Anonymous's profile image
Anonymous 
10 years ago

I seriously love this place. After neglecting my teeth during my late teens through early twenties, by the time I arrived at Aspen Dental WB my mouth was in sad shape. Needless to say, I've had at least 6 appointments in as many months this year (ranging from extractions to fillings) - each instance being a great experience from start to finish. All staff that I have interacted with have been friendly yet task-oriented. This morning, Dr. Brier and Jannelle took care of some fillings for me and the procedure was over before I... read more

Jon Youells's profile image
Jon Youells 
recommend  Recommended
10 years ago

I seriously love this place. After neglecting my teeth during my late teens through early twenties, by the time I arrived at Aspen Dental WB my mouth was in sad shape. Needless to say, I've had at least 6 appointments in as many months this year (ranging from extractions to fillings) - each instance being a great experience from start to finish. All staff that I have interacted with have been friendly yet task-oriented. This morning, Dr. Brier and Jannelle took care of some fillings for me and the procedure was over befor... read more

Kelly Hadley's profile image
Kelly Hadley 
10 years ago

I've had the good fortune to treat with Doctor Brier at two Aspen locations, including Wilkes Barre, and I cannot say enough positive things about both her and her team. Each time I've seen Doctor Brier she has been straight forward and direct, telling me exactly what she felt needed to be done, whether it was good or bad. Coming into her practice with a complicated dental history, I have not had any serious issues since beginning my treatment with her, and I attribute that... Doctor Brier's team at the Wilkes Barre office w... read more

Bryant Norman's profile image
Bryant Norman 
5 years ago

Very unprofessional and super discriminative. Uncomfortable environment 

Business response:

I'm so sorry to hear that, Bryant. I encourage you to let me and the Patient Satisfaction team know about the experience you had with the staff so we can help address concerns. You can reach us directly at 1-866-767-0890. - Dawn, ADMI 

SG Mell's profile image
SG Mell 
5 years ago

This place is the worst dental place to go to very unprofessional I wouldn’t recommend them to anybody at all.. 

Business response:

I'm really sorry to hear that. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI 

Stacy-Ann Ross's profile image
Stacy-Ann Ross 
5 years ago

Very Unprofessional. Lack of communication from the staff . Also over charging. Please don’t waste your time going here ! 

Business response:

Hi Stacy-Ann, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Dawn, ADMI 

Khokho Persaud's profile image
Khokho Persaud 
5 years ago

My friend originally went there to get her teeth cleaned and her wisdom pulled . The oral surgeon came in and was highly unprofessional didn’t even introduce himself . He failed to give a brief explanation of what he was getting ready to do . He asked my friend what she was there for even though ( IT WAS A SCHEDULED APPOINTMENT) and just told my friend to open her mouth and stabs her with the needle . She kept telling him she was supposed to get a cleaning done first before she got it pulled but he kept ignoring her and pro... read more

Business response:

I'm really sorry to hear that, Khokho. If your friend hasn't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to them: 1-866-767-0890. - Dawn, ADMI 

Floyd Austin Snook's profile image
Floyd Austin Snook 
6 years ago

place sucks...had me take out a loan which i did.i payed the loan off..then they try to say i had a bal....smh 

Business response:

Floyd, I am sorry to hear this, we value your feedback. If you would like to discuss further, please reach out to me at (844) 296-0187 ext. 201749. I will be happy to speak with you — Kelly, ADMI 

Bailey Aumick's profile image
Bailey Aumick 
6 years ago

If could rate Aspen Dental, I would give it less than one star. I called and made an appointment about a very painful tooth that needed extraction. We went through the same questions you usually go through while scheduling an appointment. I asked if they accept my insurance. The lady assured me they did. Also, when you google which dental providers use my insurance, it is the first office to show up. I waited for the day of my appointment and I showed up 15 minutes early as asked. I showed the woman at the front desk my insu... read more

Frequently asked questions about Aspen Dental - Wilkes-Barre, PA

How is Aspen Dental - Wilkes-Barre, PA rated?

Aspen Dental - Wilkes-Barre, PA has a 4.1 star rating with 1,160 reviews. 

When is Aspen Dental - Wilkes-Barre, PA open?

Aspen Dental - Wilkes-Barre, PA is closed now. It will open at 8:00 a.m.