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Azalea Trails Assisted Living and Memory Care

4.6

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5550 Old Jacksonville Hwy, Tyler, TX, 75703, United States

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4.6161 reviews
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Beth 
5 years ago

From November to July was wonderful for us. Starting in July there was a staff member who brought in COVID and the community wasn't able to handle in combating this for the residents. Due to this we had to move my loved ones to another community. Azalea Trails offered lots of activities for the residents; however, they didn't promote these activities. I feel corporate was trying to get as much money out of the residents as possible. 

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Amy H 
5 years ago

We chose Azalea Trails for the memory care unit for my MIL. She had Lewy Body Dementia. We were given a great song and dance about how wonderful it would be and that they could provide the level of care she needed. The marketing, website, tour and talks were great but we soon realized they were all a lie. They were not able to provide the level of care promised. Workers did not like their job and it showed. There was no compassion and love just sighs and grunts and anger that they had to take care of her. We would be told sh... read more

Frequently asked questions about Azalea Trails Assisted Living and Memory Care

How is Azalea Trails Assisted Living and Memory Care rated?

Azalea Trails Assisted Living and Memory Care has a 4.6 star rating with 161 reviews. 

When is Azalea Trails Assisted Living and Memory Care open?

Azalea Trails Assisted Living and Memory Care is open now. It is open 24/7.