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Baton Rouge Telco Federal Credit Union
- Finance
- Baton Rouge, LA
About this business
ABOUT Founded on the idea of “People Helping People”, we are committed to offering our members competitive rates, quality services, and excellent personal service. Baton Rouge Telco Federal Credit Union was chartered more than 80 years ago to serve the employees of Southern Bell Telephone and Telegraph company. Since then, we’ve expanded our membership to include anyone who lives, works, or attends school in a ten parish region (Ascension, East Baton Rouge, East Feliciana, Iberville, Livingston, Pointe Coupee, Saint Helena... read more
Location details
8601 Goodwood Blvd, Baton Rouge, LA, 70806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful familiarity that the bank provides. I had a snag over the weekend and my Monday the very Banker that sent me an SOS was the very same that resolved my issue. Great Service
Mrs. T. Garrison helped me very much. She was very patient and took me through the process step by step. Enjoyed the experience very much. Great customer service.
Kimberly Richardson was very personable and had the knowledge and experience to assist me in navigating through my Banking Issue. Not only did she take care of what I had going on but she topped it off with a cherry adding words of encouragement and insuring me of the fact that Telco would and could assist me in all my future banking needs. TY Kim and because of you I’ll continue to do my Banking with TFCU.
The young lady that just solved my problem was excellent I spoke with three previous individuals not help what so ever and one of the youngmen put me on hold for 11/2 hours and never came back to the phone
Ariel was wonderful at listening, empathizing and responding to my concerns. She referred my issues for further consideration, and she effectively managed my other matters. I would like BRTELCO to review the efficiency of the app for “realtime” access. The Pay Button and field should reflect any payment made under the Balance Due field: If the balance is zero and I pay $300, then the Balance Due Field should indicate a negative $300 due (-$300). In every other respect, I am pleased with BRTELCO.
Excellent customer service
Professional and polite
Your security parameters were outstanding although involved. It makes us feel safer. All our requests were handled.
Customer service was great with assisting me with my concerns.
Frequently asked questions about Baton Rouge Telco Federal Credit Union
How is Baton Rouge Telco Federal Credit Union rated?
Baton Rouge Telco Federal Credit Union has a 5 star rating with 643 reviews.
When is Baton Rouge Telco Federal Credit Union open?
Baton Rouge Telco Federal Credit Union is closed now. It will open at 8:00 a.m.