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ABOUT Founded on the idea of “People Helping People”, we are committed to offering our members competitive rates, quality services, and excellent personal service. Baton Rouge Telco Federal Credit Union was chartered more than 80 years ago to serve the employees of Southern Bell Telephone and Telegraph company. Since then, we’ve expanded our membership to include anyone who lives, works, or attends school in a ten parish region (Ascension, East Baton Rouge, East Feliciana, Iberville, Livingston, Pointe Coupee, Saint Helena... read more
8601 Goodwood Blvd, Baton Rouge, LA, 70806, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Tiara did fantastic! She was limited on the things that she could do, but went out of her way to get in touch with someone that could help me. Even if things had not turned out the way that they did I would give her an excellent review because of that!
The customer service at BRTCU has been exceptional since I joined. I never wait long for assistance when I do have to go inside, and the tellers are always so helpful. I never wait long at the window either. I also love the texting with a CSR option as well. I love easy it is to deposit money at the ATM also. If you're in search of a banking home definitely give Baton Rouge Telco a try!
Always excellent
Great! Very helpful!
Very helpful and quick responses
Oh my goodness, I talked to Tiara, and she was a life saver. My card was locked I and I was trying to pay BRWW, she helped me by unlocking my card for me I couldn't get water works number she was kind enough to give it to me, she listed on the cell as I called on my home phone and helped me so much, thank you Tiara for your patience and kindness.
Gina was pleasant, a good listener, and very helpful. She understood my problem and took action immediately. She followed up to make sure everything was taken care of and provided helpful information. She genuinely wanted to reslove my problem and ensure that I was satisfied.
The Customer Service Representative I spoke to was very Professional and polite
Always helpful and understanding
Baton Rouge Telco Federal Credit Union has a 5 star rating with 480 reviews.
Baton Rouge Telco Federal Credit Union is closed now. It will open on Monday at 8:00 a.m.