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Bel Furniture Katy Showroom
- Furniture Stores
- Katy, TX
About this business
Location details
28480 W Ten Blvd., Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Order loft and mattress 2 weeks ago. Monday this week I received a call that delivery would be Wednesday and it was confirmed all items were in. This morning day of delivery mattress is no where to be found. I had to fight with them to make them put a replacement until the one we ordered is found. I will be calling the store at 10 to speak to a supervisor and .are it clear we are unhappy and that this is not acceptable and make them give a great discount or mattress be free. Something will happen because this is not w... read more
So the Black Friday sale paper dropped and the deals was pretty good. It was a option to order online so I did. 3-piece basket swing chair regular price $433 but the sale price was $198!!!!!! Delivering/assembly $100 (two screws) So I opt out and drove 30 mins to Katy to pick it myself in a car. Yes it fit. Lol only needed my driver's license for pick up. After that I fought an hour of morning traffic and came home to notice my base and pole don't match. Boy was hot!! I called caz I assumed maybe I'm tripping but no luck. ... read more
Customer service is really horrible here. I was I would have read the reviews before going here. I ordered 3 bedroom sets from them and the day before my delivery they want to call me to tell me that my item was damaged and to go into the store to choose another item. I told them that was an inconvenience for me and asked for my refund and told me that I needed to go in. I guess me telling them me going into the store was an inconvenience the first was not heard. They didn't offer any other options to try and accommodate the... read more
New to purchasing from Bel furniture on I-10 west The young male with the man bun in the back office failed to ask my address and decided to create one. The lady that called prior to delivery was nice and corrected my address The 2 delivery guys were friendly and efficient. My new dresser has 3 scratches on it and the unbelievable order of paint or something that lunges and Lysol won't destroy. I literally just called the location before beginning the review and they keep disconnecting the call string "user is busy". ... read more
The service at Bel warehouse is horrible. Whenever I called they always put me on busy mode. They hung up on me when I was not finished yet.
We were told a delivery date, which is today. However, when we called to verify a time range for delivery today we were told it would be a date much later than we agreed. We needed recliners to recover from a surgery we are having, and now they wont be delivered until after that surgical date. We are beyond disappointed, that a floor model couch won't be available for the reason we purchased them. To say we feel as though we wasted our time and money is an understatement.
Hello, Back on July 8, 2020.... I bought a king Bedroom set and I added a night stands. At the time the salesman inform me the was on back order until the July 20, 2020, so the delivery it was scheduled on July 24, 2020. On July 23, 2020 I received a phone call tell me that the 2 night stands are not going to be delivered for tomorrow, because they did not come. The next day I received the king bedroom set with out the 2 night stands. Plus the king bed had a damaged on the Right rail.....and one of the handle on the dres... read more
we were told 10 minute wait .. we waited 25 minutes went back inside. then she told us we have to wait another 10 minutes . we needed up waiting 45 minutes for furniture pick up. unacceptable
UPDATE: TERRIBLE SERVICE... I completed my quarantine and called to schedule my delivery to find out they gave my furniture away. They called me and told me they would have it, all I needed to do was call and reschedule my delivery. They are TOTALLY INCOMPETENT! They don't have to worry about me making another purchase with them! I'll never purchase from this company again... I'm actually debating cancelling my order altogether and go elsewhere. I called them to let them know I tested positive for Covid-19 and asked them ... read more
Frequently asked questions about Bel Furniture Katy Showroom
How is Bel Furniture Katy Showroom rated?
Bel Furniture Katy Showroom has a 4.7 star rating with 4,554 reviews.
When is Bel Furniture Katy Showroom open?
Bel Furniture Katy Showroom is open now. It will close at 7:00 p.m.