Berlin City Honda of Portland

""EASY" is True " Appointment arranged for time within two hours of call. Problem with engine temperature gauge reviewed and resolved within one half hour. Very courteous and friendly service representative. Overall inspection found no additional issues, ready for winter!

Couldn’t be more excited to see this amazing children’s area while we car shopped. I was anxiously putting car shopping off, worried about occupying a toddler during the whole process. It was such a relief that we were both able to relax and play in comfort. We also found a great vehicle, but this play area was my happiest moment for sure haha. My husband said it was the nicest changing table in a restroom he’s ever used. Thanks for making these first time parents’ job a little easier.

"Second dealership worked out best!!!" We were looking to lease a new Honda Accord as my current Honda lease was due to expire within a month. We had visited the dealership where we leased the first Honda, but was not happy with options. We had waited a few days and then headed to Berlin City, where Joe Thibodeau was our salesperson. He patiently listened to our desires for a new car, tried to satisfy our needs from existing stock, and then tried to find cars in other dealerships that met our requests. We ended up purchasing a new car (thanks to Mark, who compared leasing to purchase, got us a great rate, so that numbers made sense) and had seat heaters installed and undercoating applied to a Honda accord that had the right exterior and interior color combinations. Although it required several days to accomplish, Joe called us several times to update us on progress as it was over a holiday weekend. Thank you to Zack, the tech guy who was very thorough in going over the technology in my new car. Overall, a great experience!

"Great Service!" Fall service conducted; although my scheduled appointment was one day after the area's first significant snow storm and the service department was extremely busy, my service was completed in the time frame stated by the advisor when I checked in!

Awesome dealership! I’ve bought several cars from this dealership over the years, sales person was top notch, and finance person just the same! Overall I left everytime feeling appreciated for doing my business here

"Mike Hoyle always provides great service and..." Mike Hoyle always provides great service and communication. I appreciate his honesty and effort. I have good experiences in general with all of the service agents

"I was near the dealership where I purchased my CR-V and..." I was near the dealership where I purchased my CR-V and stopped by on the chance they could check out a noise and loose cover below my steering wheel we noticed shortly after purchase. They got me right in and knew right away what the issue was. They also took care of a recall and put my wheel locks on while I was there. All the while they were very courteous and accommodating. They did a great job fixing the problem too!

"Dave M" Dave, our salesman was exceptional. He made the entire process very easy with very little of our time required to get the deal completed. He even delivered the car as our schedule was very busy at the time and we were unable to get to Portland soon... but were anxious to get the car...very accommodating! He was very friendly and thorough, explaining the vehicle and all of its features to my wife, and our family. We have nothing but "good things" to say about our first time experience with Dave and Berlin City!