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Berlin City Nissan of Portland
- Automotive
- South Portland, ME
About this business
Location details
227 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
No problems. Good and quick. Thanks.
Seemed to have been overbooked. Took considerably longer than anticipated.
Business response:
Thank you for your feedback. We're sorry to hear your visit took longer than expected. While some service appointments can occasionally take more time depending on workload and the needs of each vehicle, we understand how valuable your time is. We appreciate your patience and your business, and we'll use your feedback as we continue working to improve our scheduling and overall service experience.
Unable to fix issues and missed diagnosed problems. Went to an alternate Garage to get a second opinion. What they diagnosed as the problem was not. What they proposed as the repair would've cost me $3000 and that was not the issue at all. Also, there is a serious mold issue in my car and they informed me that they were not going to take the time to tear the whole car down to find out where it was coming from. Suggested changing all the interior carpets to get rid of the smell. It is coming from somewhere in the body near th... read more
Business response:
Thank you for bringing this to our attention. We apologize for any frustrations and we will make sure to address these issues with our team to prevent this from happening in the future. Please reach out to us so we can further discuss this matter and find a solution for your car. You can reach me at 207-482-6056. -Chris Genest, General Manager
Quick to greet by service tech upon arrival. Took longer than what I was told. Drain plug WAS NOT tightened after oil change. Discovered oil leak back home as plug became looser with travel.
Business response:
We apologize for the inconvenience and oversight during your visit. Ensuring the safety and satisfaction of our customers is our top priority. We will address this issue with our staff to prevent it from happening again. Thank you for bringing it to our attention.
I thought the service writer could be more friendly. Kinda flat
Business response:
Thank you for your feedback! We apologize for any lack of enthusiasm during your visit. We strive to provide exceptional service and we will work on improving our friendliness. We appreciate your business and hope to see you again soon.
no good car is nissans allthe lihgts on my dashboard is on
Business response:
We apologize for any inconvenience this may have caused. Our team would be happy to help diagnose and fix any issues with your Nissan. Please reach out to us so we can make things better.
It was free but didn't pass only because sunroof was broken. Under Maine law that should not have been a factor in failure of inspection. They recommended I go somewhere else that might pass me. Not the way to do business.
Business response:
Thank you for taking the time to share your feedback. We're sorry to hear you were disappointed with your inspection experience. Our goal is to perform every state inspection in accordance with Maine's inspection requirements and to ensure vehicles meet the applicable safety standards. We understand that receiving an unexpected inspection result can be frustrating. If you have any questions about the items that were noted or would like us to review the inspection findings with you, we'd be happy to discuss them further. We a... read more
Frequently asked questions about Berlin City Nissan of Portland
How is Berlin City Nissan of Portland rated?
Berlin City Nissan of Portland has a 4.4 star rating with 1,906 reviews.
When is Berlin City Nissan of Portland open?
Berlin City Nissan of Portland is closed now. It will open at 9:00 a.m.