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Big Boy

3.8

About this business

Location details

16880 Hall Road, Clinton Twp, MI, 48038, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 9:00 p.m.
Tue08:00 a.m. to 9:00 p.m.
Wed08:00 a.m. to 9:00 p.m.
Thu08:00 a.m. to 9:00 p.m.
Fri08:00 a.m. to 10:00 p.m.
Sat08:00 a.m. to 10:00 p.m.
Sun08:00 a.m. to 9:00 p.m.
3.82,385 reviews
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Matt D.'s profile image
Matt D. 
rating
7 years ago

First let me start by saying it was busy when we went. To be fair. Also I was not expecting great food. It's kind of just plain dinner style food right. I really think the waitress was trying. They just have a bunch of side work all the time. We were short silverware. Took 5 minutes to get more after we were given our food. It was 20 minutes after we were done eating to get our bill The food was not good at all. The kids got hot chocolate. One of them was slimy. When she lifted to spoon it had brown goo hanging off it. ... read more

Eva C.'s profile image
Eva C. 
rating
7 years ago

I always used to go to this big boy. Me and my husband loved spending our Friday's here. Upon recently, i have had the worst customer service by one of their waitresses, she refused to take back my big boy when it had ZERO sauce on it, nor did she get me side sauce, gave serious attitude when we asked if our meal came with a side she didn't end up bring us the bill, and never came to fill up my drinks. It certainly wasn't busy, she was too busy behind the back counter on her phone and talking to friends. Maddie is a terribl... read more

Rita R.'s profile image
Rita R. 
rating
7 years ago

Poor service no one to great and seat you upon arrival. Have to repeat request more than once. Have not gotten our food (breakfast) yet, have been waiting 15 minutes now. Well the food finally came and it's cold. It will be a long time before I return to this Big Boy. 

Shannon D.'s profile image
Shannon D. 
rating
8 years ago

Disgusting! We got the salad bar (how can you mess up a salad) the food was old not to fresh looking and the broccoli soup was burned.. GROSS! 

Drake 2.'s profile image
Drake 2. 
rating
8 years ago

This place is going down hill fast! Disgusting! Dirty tables for as far as the eyes can see. Bathroom is nasty. Feet stuck to the floor. Booths are broken. Dirty! Dirty! What happened to this place? Updated as of 4-11-17 Gluten for punishment. Just close the doors already. Never again!! Waited 15min. Before a server even came to the table. No sense of management anywhere. Sad 

Tiffany M.'s profile image
Tiffany M. 
rating
8 years ago

ehh. My 5 year old and my 92 year old grandmother LOVE this place.... Me no. The burger was bright red. Yuck!!! The seafood bar was like a coral of people grabbing food like it was their last meal. The soup was burnt. And the surface is not good. She forgot about us. The manager needs to be more on top of things only 2stars from me. 

Catherine F.'s profile image
Catherine F. 
rating
8 years ago

Worst Big boy ever! Wanted the salad bar the salad was old. The manager said not her problem. Hailey our sever was great she ordered me something else. I will never go back to this one. Kinda dirty and the staff was rude. 

Wendi A.'s profile image
Wendi A. 
rating
8 years ago

The service here by the waitress my friend and I had was horrible! I asked for a water with lemon and she said she wasn't qualified to cut them...then 20 minutes later she brings me some lemons and left my glass pretty much empty not asking if I'd like a refill. Our meals came and she said she'd bring me another water...30 minutes later sitting there and no water. I had to ask another staff member there for another water bc the waitress was off doing whatever. Normal waitresses come and ask if everything is okay with your me... read more

Ray C.'s profile image
Ray C. 
rating
8 years ago

Stopped at this location after long drive. Food is pretty good. Most of the plates at soup, salad and fruit bar were dirty. Flies landing on fruit were a turnoff. Urinal in men's room mounted so low you splash your shins. Ewww. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.8 star rating with 2,385 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 9:00 p.m.