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Big Boy
- Restaurants
- Clare, MI
About this business
Location details
10240 S Clare Ave, Clare, MI, 48617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Very poor service. Did not get our drinks. Will not be returning. DO NOT COME HERE!!!
Absolutely unacceptable and disappointing experience. We have stopped here a few times and found it to be wonderful..... not the case on Memorial Day. They had a long line of people waiting for tables and 8+ tables were left sitting unclean and empty. After 20 minute wait, we decided on the breakfast bar to make things easier (we thought). The bar had a spoonful of eggs, no bacon, no biscuits, 1 waffle, and 4 pieces of fruit that looked like they had been there for two days. The floor was full of food and garbage. My sandals... read more
Stopped on our way north with grandsons 4 and 9. Waited forever to be seated. Waitress finally came and sighed each time we said our drink selection. Got one cup of coffee, no refills because they were out of coffee. Order came 55 minutes after we were seated. Forgot to punch it in. Potato pancakes were nothing more than hash browns in circles. The corn dogs were so overdone that the hotdogs inside were scorched. The patty melt was also. overdone. Terrible. On the plus side, they took our drinks off the bill. Never again!... read more
The milkshake that was served was nothing like the picture on the menu, wrong cup, poor presentation, bad taste, the manager was asked if this looked acceptable, she said yes.
We stopped here on a road trip from Crystal Mountain. We were trying to decide between Taco Bell and this and I wish we would've chose Taco Bell! Service was slow and food was terrible! Old, greasy fries, salad and soup bar were bad, and took forever to get our food. The only one that enjoyed her food was my 7 year old that had Kraft mac and cheese. Waste of $35, will never go to another big boy again!
This location hasn't gotten any better as of 7/21/2017 - terrible coffee (premium is their claim, but weak watery coffee is what I got) waited almost 30 minutes for my simple breakfast before leaving and they had the audacity to charge me for the coffee and 1 refill - $5.07!!! Called them on 7/25 to talk to the manager and the girl rudely told me she didn't have the time to come to the phone. Time to hit social media about this location and its terrible service and wait-staff.
Dirty, dirty restaurant! Service sucked. This used to be a nice place, disappointed
We were taken to 2 wobbly tables that were pushed together and given 2 menus for our group of 5. Waited over 10 minutes for someone to take our order. Hostess was seating another group so we inquired about moving to another table (there were plenty) and she acted as if it were too much trouble. Asked for kids menus and she again acted like it was a problem to get. Can't rate food because we left before we even meet a waiter or waitress. Terrible service.
Apparently we aren't the only ones who have had negative experiences here. Just came from a 90 minute afternoon meal when it wasn't busy at all, waited forever for everything, server was unfriendly, slow, inattentive and never even cracked a smile. We had to track her down to get our bill. Food was so-so. Thank goodness we were traveling so we will never have to return. Save yourself the frustration and don't go here.
Frequently asked questions about Big Boy
How is Big Boy rated?
Big Boy has a 3.4 star rating with 1,847 reviews.
When is Big Boy open?
Big Boy is open now. It will close at 9:00 p.m.