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7620 Katy Freeway Suite 460, Houston, TX, 77024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Got home with plastic bag full of oil. Fries soggy cause they put the fries in the same box as the wings. Fries were salty af. Mac and cheese has no taste. 35$...
Went in for dinner with friends and looked forward to having some great wings. Arrived and as we walked in the Astros game was on so we were happy campers. We did notice that the Special of the day was "$8.00 burger" which the menu said was normally $14.00. Our wonderful server Ginger (195) seated us and took our order. All four selected wings as our entrees for some reason. One of our party enjoyed theirs, and the rest of us were disappointed. Two orders were completely over cooked. The other two were a combination of... read more
Waited an hour just to get appetizers. When food came out it was cold. Customers were seated after us and were served before we were.
Miya was really rude when she made a mistake on our group order. She tried to make us pay $30.15 for a meal we never received. She had an attitude when we started talking about the mistake SHE had made. The general manager didn't help in any way he was just standing there and was trying to make us pay. Overall don't have Miya as your server.
The food is good but the service here is horrible. The tables are always dirty and the servers are never attentive. I would recommend going to another location.
So this is $27 worth of food?? No salad dressing one piece of cheese, 4 jalapeños, 3 pieces of onion but up charge for all of that when you add grilled onions and japenos to the burge . The two small containers are the chili and cheese for the bun-less burger. If you order the same thing online vs over the phone was 2 dollars cheeper as well. Will not be going back!!
Service was absolutely HORRIBLE. We waited over an hour just for them to bring out the wrong order. We just ate what was served since we had plans after. Chicken in the birdy sandwich was disgusting, overcooked. Tater tots overcooked, hard as stones. The drinks aren't even good. I would never visit this place again. They didn't even try to work with us. I asked the waitress why the food was taking so long and never saw her again. Trust me, just go to Red Robin's next door.
First time here and my first impression of this place was that they are very disorganized! Place look like a mess walking in. We waited a few min for them to prepare a table for my family of 7. We finally get seated and there's no menus on the table. Our server took our drink order but never brought menus. After 10 min or more I already had grabbed a menu Off another table. Then our server comes and was like let me bring y'all kids menus and brings 3 even though I have 5. Then a manager decides to open the big glass garage d... read more
The food was terrible, nothing seemed fresh. The sauce on the garlic wings tasted artificial and the Mac n cheese was off.
Big City Wings has a 3.9 star rating with 1,541 reviews.
Big City Wings is closed now. It will open at 11:00 a.m.