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Big City Wings
- Chicken Wings
- Houston, TX
About this business
Location details
7620 Katy Freeway Suite 460, Houston, TX, 77024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Never wrote a review while still at the establishment. Here on a Wednesday evening, the place was dead.. we only came in here because we missed our show next door at the Improv & the game was on anyways. There were only 3 other tables seated. Took 26 mins before we got our sodas. Seems like they forgot. Ordered the cheesy spud and lemon pepper wings. The baked potato was small & cold in certain parts and filled with nothing but shredded cheese and a sprinkle of macaroni noodles & bacon bits. The wings were in a pool of grea... read more
Business response:
Hi Chris, We are sorry to hear that and we'd like to hear a little more about your visit. We at Brewingz pride ourselves on our quality wings and service so we always need to know when things don't go quite right. If you have a moment, would you please email tracey@brewingz.com to let us know the date & time you were there as well as any additional details that you think we should know? This will help us get to the bottom of what went wrong. We sincerely apologize and hope to hear from you soon.
DO NOT COME HERE. THE SERVERS STEAL. Ate here with my husband about 2 weeks ago. Service was absolutely horrible. The server also increased the tip by $10. Wrote it in HIMSELF. Turns out this is a problem here per the previous reviews. Spoke with the manager, Lee, several times. He found the receipt and confirmed the server had in fact increased the tip. He told us to come in a get cash & a free appetizer even though this location is 40 minutes away. My husband went in on the day he SAID to come in, & he wasn't even there. 2... read more
Business response:
Hi Leah, We are sorry to hear that and we'd like to hear a little more about your visit. We at Brewingz pride ourselves on our quality wings and service so we always need to know when things don't go quite right. If you have a moment, would you please email tracey@brewingz.com to let us know the date & time you were there as well as any additional details that you think we should know? This will help us get to the bottom of what went wrong. We sincerely apologize and hope to hear from you soon.
This place has great food but sucks. There are a million staff members and no one does anything. They walk around and just stare. One bartender for the whole place. Saw one girl eat a fry and then deliver that plate to another table. Gross. Wouldn't recommend to my family.
If I could give this place ZERO STARS, I would. It was so terrible here with service and how they handled a party of 6. They took well over 15 min for someone to just come to our table and ask what we wanted to drink, an extra 15 min for the drinks to even come out (waters and 3 beers). The wait for the food was AT LEAST an hour, my wings were DRENCHED IN SAUCE that was so terrible. Management here is so bad. They've messed up 2 burgers that was ordered and made us wait over 30 min just to get it redone and apparently we had... read more
I hit this 1 star cause I had too! I'm currently sitting on here to eat some wings and this couple goes to the patio which is right by my table to light up a smoke. Well the door and patio are inches apart! So instead of them just leaving out the front they stood and are blowing cigarette smoke back in the building in our faces! That doesn't include when we initially sat down waited to be waited on for 10 minutes someone else sat down and was waited on immediately while we still sat and waited. Had to go ask for someone to w... read more
My family and myself are familiar with this place. Went in for lunch and was not dissatisfied. It was good. Our server was on point and seem to be the only server at that moment. Of course being it's lunch hour and will be pretty busy. Mercedes (our servers name) was the only one I saw handling multiple tables at once, making drinks, bring the food out and also cleaning the tables once the people seated there headed out. As we sat there waiting on our food we seemed to not see anyone come and help (she didn't need ) she hand... read more
Service here was terrible. the only time our server came to our table was for our drink and food order which we put in all at once because we were waiting that long, and when they dropped the food off. our drinks from the bar took too long/ were forgotten about unless we said something and had to wave other servers down for help. Because of this i left a $2 tip that our server so graciously added a 0 to the end of it because I mistakenly did not add the total or cross it out. this $20 ended up being a 31% tip. The manager ad... read more
Service was not great and wings were not good. Garlic parm wings were gross, would not recommend
The fact this place is open is hilarious. Service is a joke. Food is actual garbage, that is if they remember to put your order in. What a joke of an operation. The manager and owner should apologize to their mother for being such a sad disgrace. Also, I think someone may be dead in the bathroom. Smells like hell. Tots are aight.
Frequently asked questions about Big City Wings
How is Big City Wings rated?
Big City Wings has a 3.9 star rating with 1,506 reviews.
When is Big City Wings open?
Big City Wings is closed now. It will open at 11:00 a.m.