This profile has been claimed by the business owner or representative.
7620 Katy Freeway Suite 460, Houston, TX, 77024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
My family and myself are familiar with this place. Went in for lunch and was not dissatisfied. It was good. Our server was on point and seem to be the only server at that moment. Of course being it's lunch hour and will be pretty busy. Mercedes (our servers name) was the only one I saw handling multiple tables at once, making drinks, bring the food out and also cleaning the tables once the people seated there headed out. As we sat there waiting on our food we seemed to not see anyone come and help (she didn't need ) she hand... read more
Service here was terrible. the only time our server came to our table was for our drink and food order which we put in all at once because we were waiting that long, and when they dropped the food off. our drinks from the bar took too long/ were forgotten about unless we said something and had to wave other servers down for help. Because of this i left a $2 tip that our server so graciously added a 0 to the end of it because I mistakenly did not add the total or cross it out. this $20 ended up being a 31% tip. The manager ad... read more
Service was not great and wings were not good. Garlic parm wings were gross, would not recommend
The fact this place is open is hilarious. Service is a joke. Food is actual garbage, that is if they remember to put your order in. What a joke of an operation. The manager and owner should apologize to their mother for being such a sad disgrace. Also, I think someone may be dead in the bathroom. Smells like hell. Tots are aight.
Literally the worst service i have experienced in years. Got here at 12:20. Ordered an appetizer and wings two waters a soda and a beer. 12:58 received appetizer. 1:30 received wings - cold. Barely ate them requested receipt from a different server because never saw Shyuanna our server. It's 2:00pm and finally paid. She didn't say anything to us when we she gave us the food, never checked in, never asked if we needed more beverages, didn't say anything when she got the check and took our card, then handed the card and check ... read more
I made the mistake of stopping in here on a Friday night and I should have immediately walked out once I noticed how empty it was. To begin with the whole restaurant felt incredibly dirty just looking at all the surfaces including the tables. I didn't really mind since it's a wing place and it's supposed to be a more casual experience. We ordered 15 wings, but in hindsight I wish we had just stuck with the $3 margaritas (probably the one good thing from this experience). The wings arrived and they were somehow already cold. ... read more
Just went to this location last night and received terrible service. Sat there for a little over 17 minutes and not one person acknowledged us. During the time I witnessed the only 2 tables near us that were occupied had the waiter check on them 4 times. Guess I should have looked at the other many reviews that said the same thing about service and UNDERCOOKED FOOD. Glad that we walked out when we did, that was the good lord looking out for us. No wonder why the wing restaurants around had 1-2 hour waits and people were gla... read more
I was told to choose a seat and someone would be with me. I literally sat for almost 20 minutes before someone asked if I'd been helped. She brought water and a menu and no one came back for over 15 min. Finally ordered my food and it was just an overall disappointing experience.
Food takes forever, soggy fries, forgot sauces on to-go orders. Second bad and similar experience in a row. Will never return.
Big City Wings has a 3.9 star rating with 1,541 reviews.
Big City Wings is closed now. It will open at 11:00 a.m.