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Big City Wings

3.9
  • Chicken Wings
  • Houston, TX

About this business

RestaurantsChicken Wings

Location details

7620 Katy Freeway Suite 460, Houston, TX, 77024, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
3.91,541 reviews
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Elaine K.'s profile image
Elaine K. 
rating
2 years ago

Pricey for mediocre wings. Service was embarrassingly bad. My husband has to get her own beer from the bar. Received wings without sauce and had to send back. Original mild buffalo wings is just butter on wings. Wait staff do not work as a team helping each other. Ambiance is very loud and we could barely hear each other. Football game night and only few small TVs showing the games. Only wrestling on the big screens. Pluckers, wing stop or BWW is way better. 

Daniel A.'s profile image
Daniel A. 
rating
2 years ago

Walked in during a cowboys game, placed was packed but got taken to a table by the manager as it was being wiped down. Saw 4 other groups get sat down after us 2 of them getting theirs drinks and utensils before we even got asked for our drinks (we never got asked after 20 mins of sitting) decided to leave and turned menus to manager who seemed to not care if we left or not, environment was definitely a vibe but service and attitude definitely needs to improve. 

Takiya W.'s profile image
Takiya W. 
rating
2 years ago

Usually my favorite wing place because of customer service & quality, but clearly it's going downhill. Did a curb side 9/22 and they forgot to bring my drinks. Called after I got home & she didn't want to give me a refund because apparently it was going to be too much work so I settled on Monica offering a free appetizer plus my two drinks the next time we came, just had to call. Well I called today and I guess she didn't put my name on a list so they didn't see my free items, they passed the phone to 4 different people with... read more

Kelsea S.'s profile image
Kelsea S. 
rating
2 years ago

HORRIBLE. Don't even waist your time to try and go. Me and my family order 3 lbs of Crawfish and the Crawfish WAS ROTTED.The service wasn't really that good as well. The manger tried to give us a IOU. Then a $20 off for next time we come. we will never be going back there.the mood was kinda of weird. never waist your time to go here! 

Austin C.'s profile image
Austin C. 
rating
2 years ago

After countless bad experiences at this restaurant today was the final straw. I have come here for years and all of my friends have refused to come back. For me, it was convenience as I typically go to the movie theater close by. Today is a rainy Sunday and I showed up to watch the NBA playoffs game and the Astros game. Halfway through the NBA playoffs game they turned it off and switched it to the Astros. When I asked them to put the game back on the TV I was watching they said they could only put it on a small screen. So... read more

Terrence M.'s profile image
Terrence M. 
rating
3 years ago

Salty, Noisy, and bad service. First and last visit. Makes me want to diet. Food was cold and all came out at once. Waitress couldn't remember the order. Not a good idea. Could have done better at home with an air fryer. 

Eboni H.'s profile image
Eboni H. 
rating
3 years ago

The waitress was doing her best to help us with the menu, take our orders, make our drinks, and serve our food...but the food and overall ambience just were meh at best. The food -- we decided to try to tender special of the night -- TRASH! Not even worth the discounted price. The drinks were decent but it's not worth the visit overall. 

Angel S.'s profile image
Angel S. 
rating
3 years ago

This place has horrible service. Took my 3 kids to have some burgers and I guess because of that they ignored me for more than 25 minutes. This place is ran by young kids so you think twice if if you want to pay a visit. I ended up stopping by Red Robin and believe me before 5 min they already had my order. Kids don't judge the book by it's cover. Some people likes to spend. Don't me dumbies and arrogant. 

Stefani H.'s profile image
Stefani H. 
rating
3 years ago

Service has been awful, had to flag someone down to get drinks. Food was served cold. You would think the food would be great because prices are higher. Ambiance was ok with all the games playing. Will never come again. 

Frequently asked questions about Big City Wings

How is Big City Wings rated?

Big City Wings has a 3.9 star rating with 1,541 reviews. 

When is Big City Wings open?

Big City Wings is closed now. It will open at 11:00 a.m.