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Big City Wings
- Chicken Wings
- Spring, TX
About this business
Location details
21322 Kuykendahl Road, Spring, TX, 77379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
The wings are so good.The food was spectacular and the staff was friendly.The jalapeño poppers are delicious and the Mac an cheese sticks are to die for. Give it a chance and you'll be surprised I had a nice time at Big City Wings
Average taste, slow and unpredictable service. Big groups not recommended. Have server repeat order and verify whenever it arrives. Establishment is loud and Tele/ monitor viewing is uncomfortable, should make better viewing experience with good food service to become a go to neighborhood restaurant. Has a-lot of potential to grow. Menu prices could be lower and competitive.
I tried this place on a Saturday when it was modestly busy. I was greeted politely and seated promptly, but things got off to a rough start as I was seated underneath a really strong vent blowing cool air. It was cold outside that day so this really didn't work. I was moved with no issue. I noted that just a minute later another couple was seated there, and within a few minutes they moved also. I ordered a wing basket with tater tots and a drink--no Coke products, so a root beer for me. I like having tater tots for a... read more
I ended up at Big City Wings on accident, actually. I forgot that BWW had moved to the new location, and I wanted to watch a game. I gave it a chance anyway (let's be honest, the food can't get worse than BWW), and I thought maybe the new restaurant preserved the atmosphere and upgraded the food. I was right! That's exactly what happened. I met a bartender named Heather, and she was wonderful. She helped me through the menu, had great suggestions, and walked me through the drink specials. She was attentive and helpful th... read more
Walked in with a welcome from the manager Jeff who was very friendly and made my stay personal. Heather served me and my wife with a great smile, the best part of the visit was how she connected with us and made the dinner more of a family experience than most restaurants. Great place to visit!
The general manager at this location by the name of Matthew is not pleasant and I'm honestly shocked that this establishment has the is person as their "general manager". He was highly unprofessional and did not offer any type of solution or resolution to my issue. I ordered some wings for myself and my family and the bill was close to $60. I ordered a pick up order and got home just to discover they gave us regular garlic Parmesan versus spicy garlic Parmesan. I called the establishment to explain what the issue was. The ... read more
Business response:
Hi Naomi, Thank you for taking the time to share your experience. We sincerely apologize for the mistake with your order and for the frustration this situation caused you and your family. Receiving the wrong flavor, especially after driving over 15 minutes home, is understandably disappointing. We also want to address the resolution that was provided. Our General Manager, Matthew, did apply a discount of more than half of your total ticket as an immediate effort to make things right. While this does not change the inconven... read more
Good food but HORRIBLE CUSTOMER SERVICE. Don't bother calling in an order either , they never answer.
Believe the 2.5 star rating. Horrific service. Bar tender had two tables to serve and we could not get refills on our drinks. First and last time we go here.
There wings either came off unhatched embryos or adolescent chicks or china where they stack chicken coops so the ones below eat the others waste and are malnutritioned. Charge extra for ranch?
Frequently asked questions about Big City Wings
How is Big City Wings rated?
Big City Wings has a 3.8 star rating with 1,038 reviews.
When is Big City Wings open?
Big City Wings is open now. It will close at 11:00 p.m.