Big City Wings

Calvin G. 

on Yelp

4 years ago

Definitely was not impressed on my first visit. The wings were cold and hard The staff was not attentive and seemed to gather and chat in the corners of the restaurant while we waited to be helped When I mentioned these facts to the manager he said they have a "redo" package because they care so much and are trying to repair the problems they had in the past. I gave him my name and thought I might return since I thought it might be an off day for them. When I did return for the redo I spoke with a different manager and ... read more

Delilah A. 

on Yelp

4 years ago

I had read the reviews on this place but it seemed like the good reviews out weighed the bad ones and i decided to go anyways, the place looks dirty and outdated also the food seemed like if it was from the day before just reheated the wings were hard and not all that. 

Dennis S. 

on Yelp

4 years ago

OMG. We come here at least once a week. We came tonight. We had bad service and the worst manager. Delay in food and not what was ordered. There is nobody in the bar and the manager told us that the delay in our food and the fact that the server did not get the order right, provide menus, silverware, napkins, etc., was due to staffing issues. Give me a break. I have really enjoyed this place but they deserve to lose my business. 

R S. 

on Yelp

4 years ago

Went to try out the half price appetizers. Ordered the pulled pork nachos. Half price was over paying. They were awful. We sat at the bar and had the worst bartender. She was slamming things, muttering to herself and just miserable. That was the last time we go there. 

David D. 

on Yelp

4 years ago

Terrible workers always a problem with servers. The other day I went to eat in the waitress was rude also main thing she changed the tip and raised her tip on my card so insane will be talking to a manager !!! 

Jason K. 

on Yelp

4 years ago

Bruh, we literally waited an hour and a half for appetizers. We had to go to the bar to get our two beers and he was more efficient than the entire wait staff. Took over two hours to get food out to all of us (12 of us). 

Blake R. 

on Yelp

4 years ago

This is the worst dining experience I've had. It's has taken over an hour to bring the food. Manager said it's because a party of 12 in an empty restaurant ordered too much food. Waitress was nowhere to be seen. Appetizers came out cold. Do not eat here. 

Chris G. 

on Yelp

4 years ago

Service was terrible. Our server took our order, brought our food out (ignoring the requests for straws we made both times) and we never heard from her again until we had another server hunt her down for the bill. I had to get things myself. The manager did not seem too concerned that a customer was having to go up to the bar for straws and the employees only area to get their own silverware (He was standing there both times). This was after waiting patiently for 40 minutes and requesting straws on three occasions. We have k... read more

CiCi C. 

on Yelp

4 years ago

Terrible place. Recently went, employees not wearing masks and no social distancing. They got my order wrong as well. The wings had no sauce on them, just dry, cold wings. The kids burger had no cheese, too. When the food was remade she said the wings were "hot", as I got the hottest level. Lies. No kick to them at all. I recommend JAXBURGERS on Rayford or FM2920 for wings and burgers and shakes. Save your money guys, all big city locations are terrible. Also, she went to her her boss and he didn't even come talk to me direc... read more