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Big City Wings

3.8
  • Chicken Wings
  • Spring, TX

About this business

RestaurantsChicken Wings

Location details

21322 Kuykendahl Road, Spring, TX, 77379, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
3.81,003 reviews
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Verenice M.'s profile image
Verenice M. 
rating
6 years ago

This place isn't the best it's not what we ask for they gave us a totally different order, we got ripped off payed to much for not so good food, we asked for boneless wings but they gave us bones instead, my whole order was completely different then what I asked for and payed for as well! Unbelievable. 

KyAanna R.'s profile image
KyAanna R. 
rating
6 years ago

Service is terrible and management are obviously inexperienced. No one knows what's going on and I just waited an hour for an Togo order when I was quoted 15 minutes online & the restaurant was practically empty. Guess where my food was the whole hour? The warmer that no one had sense enough to check. Good luck with this location. 

Jonathan R.'s profile image
Jonathan R. 
rating
6 years ago

Ordered online, flavor was awful! Ordered dry rub lemon pepper, received buffalo with lemon pepper on top!!!!!! Garlic Extra Hot was just sprinkled garlic powder. Was not impressed and will not return as a customer! 

Megan B.'s profile image
Megan B. 
rating
6 years ago

Not my favorite. I ordered a house margarita on the rocks which had little to no alcohol. I am a lightweight and felt nothing after drinking it. The wings were okay. My husband ordered the 3rd hottest sauce and he didn't think it was hot at all. For comparison, he orders the third hottest sauce at BW3s and loves it. He also ordered the bbq sauce and did like that. I ordered the garlic parmesan sauce which is also what I ordered at BW3s and prefer the latter. I did like the waffle fried and our waitress was great. We probabl... read more

Brandon F.'s profile image
Brandon F. 
rating
6 years ago

Ate here once and the service was horrible but I thought I would give it another try because I thought the wings were good. Went back a second time and the service was even worse. Got my food and my wings were cold. So I told our server and they brought me out new wings and after taking a bite could tell that they were cooked and then microwaved because it was the absolute toughest chicken I've ever eaten before. Instead of sending those back I just paid for it and decided I would never return to this place again, I would ad... read more

Juelz S.'s profile image
Juelz S. 
rating
6 years ago

Hi, I really hate to make complaints,but something on my heart told me I should share my horrible experience. I was really excited to try out big city wings because of the great news I heard from a friend. It went down hill when my waitress Bryce didn't greet us so nicely! He never came to the table to ask us what we would like to drink until after we got our food and we had already started eating. I also had a complaint of over the wings I received because the sauce was not what I expected.I asked him could I exchange my w... read more

Matt W.'s profile image
Matt W. 
rating
6 years ago

Wings are terrible and the margaritas had no alcohol in them. The sauces are completely awful. You'd think they could at least get that part right. It's not much better that after 3 margaritas I felt absolutely nothing. 

Joshua B.'s profile image
Joshua B. 
rating
6 years ago

We came on a slow Monday night and waited 45 minutes for our food to come out completely wrong and cold. We decided to leave and not eat a single bite of food as everything was cold and bad. The tater tots were over cooked and hard as a rock, the wings were wrong and cold, but the server Makayla was amazing! Terrible experience with the kitchen. ***update*** I was just informed that the general manager is at the store and has/will not come and talk to us. We are now leaving and going to a different restaurant after only... read more

Justin B.'s profile image
Justin B. 
rating
6 years ago

No way this restaurant is legitimate. We have six people sitting at a table now with six terrible meals. We waited 45 minutes in an empty restaurant on a Monday night and received a bunch of incorrect and cold orders. The manager came over with jokes and said "he knows who's butt to kick", but he did zero to try and keep our business. We've requested to pay for drinks so we can go get dinner elsewhere. The waitress is very nice and personable, but told us the main manager and GM are in the restaurant currently and this is wh... read more

Frequently asked questions about Big City Wings

How is Big City Wings rated?

Big City Wings has a 3.8 star rating with 1,003 reviews. 

When is Big City Wings open?

Big City Wings is closed now. It will open at 11:00 a.m.