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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our rep did a nice job with answering any questions we may have and showing us the Birdeye site so we understood how to manage it.
I love the instant messaging and video chat the best but the review feature is great too
Great support!!
Needed help quick, got what i needed in a quick time frame.
Nate at BirdEye was thorough and helped our team get up and running quickly and seamlessly. He listened to our feedback and truly collaborated with our marketing team.
Tanmay did a great job helping our team get set up in Birdeye and was very patient when we delayed the process due to our capacity. I have only good things to say :).
We had integration troubles and a delayed response from a specialist in the Integration Dept. but our customer success manager, Jacqueline, and my experience with the second Integration Specialist, Rohtash, was wonderful1 They were both very quick to respond to my issue and Rohtash reached out directly to the DMS and then monitored the account to ensure it was working properly. I truly appreciate the time and professionalism of both Rohtash and Jacqueline!
Best overall with Birdeye, DB did a great job and I felt supported with the issues I was having with the site. Great work!
Sumeet was quick to help and patient with me. Great support!
Birdeye has a 4.9 star rating with 7,544 reviews.
Birdeye is closed now. It will open tomorrow at 9:00 a.m.